Nafees A.

That one struggling influencer.

Islamabad, Islāmābād, Pakistan

About

I build, fix, and scale things. Design. Content. CX. Ops. Strategy. If it touches growth, brands, or people, I’m in. I turn ideas into execution and execution into results. I make things (and humans) look good, sound better, and perform better. Let’s build something that actually slaps.

Experience

  • The Gym (Full-time · 6 yrs 11 mos)
    • Personal Fitness Trainer
      Aug 2019 - Present · 6 yrs 11 mos

      • Developed personalized fitness plans for clients, resulting in an average weight loss of 10 kg per client. • Conducted group fitness classes and one-on-one training sessions. • Provided ongoing support and motivation to help clients achieve their health goals.

    • Dietitian
      Aug 2019 - Present · 6 yrs 11 mos

      • Developed personalized diet plans and meal prep for clients.

    • Nutrition Specialist
      Aug 2019 - Present · 6 yrs 11 mos

      • Developed personalized nutrition plans for clients, resulting in an average weight loss of 10 kg per client.

  • iGaming Group (Remote)
    • Operations Manager
      Nov 2024 - Jun 2026 · 1 yr 8 mos

      - Lead and support a team of chat support managers, ensuring alignment with company objectives. - Monitor and optimize daily operations to maintain high performance and efficiency. - Implement strategic initiatives to improve workflows and service quality. - Analyze performance data to identify trends and areas for improvement. - Collaborate with cross-functional teams. - Manage escalations and ensure timely resolution of complex issues. - Develop and mentor team members, promoting a culture of continuous improvement.

    • Customer Support Manager
      Jun 2023 - Jun 2026 · 3 yrs 1 mo

      • Achieving a 20% increase in customer satisfaction scores. • Implemented new training programs that reduced average handling time by 15%. • Developed and maintained customer support policies and procedures.

  • Student Counselor at Student Paradise
    May 2025 - Jul 2025 · 3 mos

    As a student counselor, I am dedicated to guiding students through their academic and career journeys. ✔ Provide guidance on university admissions, scholarships, and study programs. ✔ Assist students in choosing the right academic and career path. ✔ Conduct one-on-one counseling sessions to address student concerns. ✔ Help students develop essential skills for academic and professional success. ✔ Support students in overcoming challenges and making informed decisions. ✔ Stay updated on educational trends and opportunities. ✔ Collaborate with institutions and organizations for better student opportunities.

  • Content Manager at WeareGravité
    Jan 2025 - Mar 2025 · 3 mos

    As a content manager, I specialize in creating and executing content strategies that drive engagement and that align with brand goals. I lead content creation teams, optimize performance, and ensure consistency across all platforms. My focus is on producing high-quality content that resonates with audiences and supports business growth.

  • Affiliate Marketing Manager at Alison
    Jul 2023 - Oct 2023 · 4 mos

    https://alison.com/certificate-courses?utm_source=alison_user&utm_medium=affiliates&utm_campaign=32298655