Idar-Oberstein, Rhineland-Palatinate, Germany
Salesforce Certified Sales Cloud Consultant Salesforce Certified Administrator (ADM201) Mitglied DEBITS e.V.
Salesforce CRM Beratung & Entwicklung Sie sind auf der Suche nach zukunftsweisenden Lösungen und fundierter Beratung? Wir verfügen über langjährige Erfahrung und tiefgreifendes Know-How, dem Sie vertrauen können.
• Consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience • Working on Salesforce automation to streamline processes • Identify project issues/risks and present alternatives to alleviate or resolve them • Collaborating with key stakeholders to build and improve existing or new processes and functions • Providing user trainigs and establishing trainig concepts
- Leading a team of 4 people - Salesforce administrator and inhouse consultant for more than 700 users across 14 different countries - Managing international roll-outs/migrations - Global proposal and contract management
Salesforce Administrator: • Responsible for group wide roll-outs on an international level • Migration of data and processes • Process automation: Implementing custom objects, workflows and validations • Managing and setting up users, profiles, roles, object customization, fields and page layouts • Driving user adoption and providing trainings and technical support • Managing operational requests and troubleshoot issues from a diverse user group • Developing reports and dashboards Manager Offer Coordination & CRM: • Coordinating the offer process, assuring compliance with deadlines • Administrative support of various departments with the creation of business offers and contracts
• Acquisition of new customers • Key Account Management • Implementation of marketing and sales strategies • Monitoring of marketing expenses • Organization of events and exhibitions • Maintenance of the company website, creation of company presentations, fact flyers and brochures