Nadia Sakka, M.A

Client Services / Customer Success @ TELUS Health | MA in Clinical Psychology

Greater Chicago Area

About

Client Services Manager with 4 years of experience in SaaS, helping clients get the most value from pension and benefits administration software. Skilled in relationship management, project management, issue resolution, and cross-functional collaboration. Passionate about driving client success, building strong partnerships, and using tools like SQL and AI to work smarter and deliver results.

Experience

  • TELUS Health | TELUS Santé (Remote)
    • Client Services Manager
      May 2023 - Present · 3 yrs 2 mos

    • Client Services Analyst
      May 2022 - May 2023 · 1 yr 1 mo

  • ComPsych (2 yrs)
    • Formal Referral Specialist
      Jul 2021 - May 2022 · 11 mos

    • Guidance Consultant
      Jun 2020 - Jul 2021 · 1 yr 2 mos

  • Coach at Noom Inc.
    Aug 2018 - Sep 2020 · 2 yrs 2 mos

  • Therapist Intern at Hartgrove Behavioral Health System
    Jul 2019 - May 2020 · 11 mos

  • Behavior Change Guide at Triggr Health
    Aug 2017 - Sep 2018 · 1 yr 2 mos