Yangon, Myanmar
Optimist and expert in professional sales and guests service at an executive level with 7 years of international experience in luxury retail management. Additional language skills with excellent coordination and problem solving skills. Proven ability to expertise in driving sales, develop and implement successful sales strategies for ordering. Set a plan for promoting events activity, building, and leading performance teams.
•Accountable for the development of the responsible Brand(s), To focus on developing a brand’s profit and loss performance, overall plan, and direct marketing efforts to increase the revenue •Take brand ownership and provide the vision, mission, goals and strategies to match up to •Prepare Annual Marketing Plan including Budgeting and Promotion Activities •Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs) •Ensure the Brand Awareness and Increase Publicity of the Brand •Maintain effective communications with the principal companies (organize principal's visit) •Prepare purchase orders of all products for the whole year and allocate for 12 months •Organize Promotion Events of the Brand(s) - (In store activation, Novelties Launching, Co-Marketing Campaign, CSR Sponsorship, Exhibition, Road Show, Customer Appreciating Party etc. •Collaborate and Cooperate with Marketing Communications Section for all Advertising, Promotion, Publicity, Interactive Marketing etc. •Conduct Market Visits to Wholesale & Retail showroom to monitor in store Merchandising & aptness of Product Displays and Brand Positioning. •Manage and Supervise the Brand Team (Assistant Brand Manager, Brand Executive and Brand Staff etc.) •Organize and Provide Product Training to Sales Staff and Procedure Training to New Staff •Develop Monthly Progress Report such as prepare Sell Out reports, Marketing report, traffic report monthly and submit to the principal •Support, Monitor and Check the Sales & Stock Reports, Advertising Model and Product Defects •Assist After Sale Service to run smoothly on daily basic
• Reported directly to the Vice President; developed and executed sales strategies to achieve revenue and growth targets • Identified new business opportunities and expanded the existing client base to build a strong sales pipeline • Prospected new clients and generated business from both current and external accounts • Built and maintained strong customer relationships, ensuring high levels of satisfaction through effective CRM practices • Collected market intelligence and competitor insights to support strategic decision-making • Collaborated with internal teams to design comprehensive customer solutions that enhanced service delivery • Prepared regular sales reports, business analyses, and actionable plans to track and optimize performance • Conducted site visits and regularly provided customer training to improve operational efficiency • Delivered pallet pooling and rental solutions to FMCG companies, logistics providers, food distributors, and garment manufacturers, enabling seamless supply chain operations across diverse industries.
• Led and motivated the store team to increase sales and ensure efficiency. • Managed the store’s stock levels – Made key decisions about stock level and stock control. • Analyzed sales figures – Utilized IT to record sales figures for data analysis and forward forecasts. Analyzed and interpreted trends to facilitate planning. • Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues. • Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews • Responded to customer comments and complaints. • Updated superiors on business performance, new initiatives and other issues. • Recognized forthcoming customer initiatives and kept up with local competitors. • Improved the accuracy of sales forecasts. • Reached a record in sales with new target sales.
• Achieve the sales target by using advanced sales techniques and product knowledge • Focus on selling and up selling. • Build and maintain customer relationships in order to build strong loyalty • Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations. • Maintain high standards of Visual Merchandising as per guide line display and stock rotation • Implement all merchandising as per the brand’s visual merchandising guidelines. • Prepare stock in hand, participate in inventories.