Raleigh, North Carolina, United States
With over 20 years of work experience in the hospitality industry, I am a passionate and driven leader who strives to deliver exceptional service, quality, and value to our clients, partners, and guests. I have a strong background in business development, market analysis, training, and program development. I am currently the President of Coakley & Williams Hotel Management Company, a strategic partner with Hotel Equities based in Atlanta, GA. In my current role, I am responsible for pursuing management leads, developing and maintaining business relationships, creating agreements and proposals, facilitating company presentations, conducting market and project analysis, and representing our well-respected company at industry conferences. I also work closely with all of our department heads and assist with the marketing of our company. Over the years I have also been actively involved with various hotel and hospitality related organizations, including the Rosen College Dean's Advisory Board and the IHG Owners Association. I enjoy working with a talented and diverse team of professionals who share my vision and values, and I am always looking for ways to improve our performance, efficiency, and innovation.
Responsible for overseeing Coakley & Williams Hotel Management Company, a strategic partner with Hotel Equities based in Atlanta, GA. In addition to overseeing operations, I am pursuing management leads, developing/maintaining business relationships, creating agreements/proposals, facilitating company presentations, market analysis work, project analysis, and representing our well-respected company at industry conferences. I also work closely with all of our department heads and assist with the marketing of our company. I speak, write for industry publications, and participate with various hotel/hospitality related organizations including the Rosen College Dean's Advisory Council.
Responsible for overseeing the operations and activities of our longstanding family business. pursuing management leads, developing/maintaining business relationships, creating agreements/proposals, facilitating company presentations, market analysis work, project analysis, and representing our well-respected company at industry conferences. I also work closely with all of our department heads and assist with the marketing of our company. I provide oversight to our training department, speak, write for industry publications, and participate with various hotel/hospitality related organizations.
Responsible for actively pursuing management leads, developing/maintaining business relationships, creating agreements/proposals, facilitating company presentations, market analysis work, project analysis, and representing our company at industry conferences. I also work closely with all of our department heads and assist with the marketing of our business. Initially served in this role as Director of Development
Responsible for overseeing the training needs of all properties managed by C&W. I am also responsible for many of the company publications, organizing training seminars on guest service and other hospitality related topics. On the development side, I assist our VP of Development with various projects which include market studies and site analysis.
Experience in: Attractions, Food & Beverage, Entertainment, Opening Team, Front Desk, Lobby & Club Level Concierge, Training/ Facilitation, and Park Operations
A brief time working for the Mandara Spa at the Walt Disney World Dolphin Resort. Mandara is apart of the Steiner Leisure Group.