Riyadh Region
🚀 I’m a Product Manager specialized in SaaS products and customer-centric experiences. With hands-on experience in user story creation, stakeholder alignment, and cross-functional collaboration, I bridge the gap between tech, business, and user needs. Over the past [ 3 Years ], I’ve led teams to deliver scalable, intuitive solutions in fast-paced environments, especially in the B2B, B2C space. 🔍 I thrive in turning ambiguous problems into structured product roadmaps, focusing on outcomes, not just features. 📌 Key Strengths: - Agile product development - PRD and BRD Documentation - Writing user stories & defining acceptance criteria - Feature prioritization - Leading cross-functional teams - Deep understanding of SaaS user behavior Let’s build great products together!
I work as a Product Manager for a SaaS platform specialized in POS and e-commerce applications for the retail sector. I focus on delivering smart and user-friendly features aimed at positioning BirdEye as the top choice for retail stores in Saudi Arabia, aligned with the company’s vision. I have been part of the founding team since the project's inception, transitioning from design leadership to product management, which gives me a comprehensive view of all technical and business phases. Key Responsibilities: - Managing the full product lifecycle from research and discovery through launch and post-launch activities. - Conducting market analysis and user research to identify new opportunities and define the product vision and strategy. - Writing clear and detailed user stories and acceptance criteria for development teams. - Maintaining and prioritizing the product backlog using Agile/Scrum methodologies. - Collaborating cross-functionally with developers, designers, QA, and customer support to ensure high-quality product delivery. - Working closely with QA teams to validate features meet requirements and quality standards. - Planning and coordinating feature launches, including creating content, videos, and update notifications. - Analyzing post-launch performance through user feedback and data, iterating to improve the product. - Preparing internal and external product documentation and clear guides for other teams. - Presenting new features and product updates to stakeholders and sales teams. - Aligning customer needs with business objectives to deliver value-driven solutions.
Led the UI/UX design team in building intuitive and user-centric interfaces for BirdEye’s SaaS platform. Played a key role in shaping the product’s visual identity and improving overall user experience across multiple modules. Responsibilities & Achievements: - Directed the design of POS system interfaces, E-Commerce, invoicing modules, and merchant settings dashboards. - Developed and maintained a comprehensive Design System aligned with Flutter development. - Collaborated closely with development and QA teams to ensure design accuracy and feasibility. - Implemented user feedback loops to continuously enhance usability and satisfaction. - Created detailed design documentation and specifications to streamline development handoff.
Designed marketing visuals while supporting retail store operations and employee scheduling. Key Contributions: - Designed campaigns and in-store visuals. - Managed employee shift scheduling. - Supported daily operational workflows. - Enhanced in-store customer experience.
Designed user experiences for websites and mobile applications for multiple clients. Key Contributions: - Created user flows, wireframes, and UI systems. - Improved usability through UX research and testing. - Delivered modern, intuitive interfaces.
Provided freelance graphic design services to various clients, delivering creative visual solutions tailored to their branding and marketing needs. Specialized in logo design, digital marketing assets, and print materials. Key Contributions: - Managed client communications to understand project requirements and deliverables. - Created logos, social media graphics, brochures, and other promotional content. - Ensured timely delivery while maintaining high-quality standards.