United Kingdom
Flexible | Focussed | Solution Oriented Email: [email protected] | WhatsApp/SMS: +44 7857 709 573 My UK number that works in every country is: +44 203 862 5787 / +442038625787 My KSA number but is temporary so incase doesn't work please use the above: +966 53 678 3590 Consultant | Business Process Consultant | Business Analyst | Product Manager | Project Manager | ITSM/ITIL Expert | Digital Transformation Expert My LinkedIn profile is deliberately kept sparse for the sake of brevity; if you reach out - I will send my CV (that is more detailed and specific); will also update it based on your advice to me at the time. The following job roles align perfectly well with my experience and skills - please get in contact and let's discuss an active option: Manager, Consultant, Architect, Specialist, Designer or Analyst, Business Process Analyst, Business Analyst, Process Owner, Contracts Manager, Procurement Manager, Project Manager, Project Coordinator, Scrum Master, Technical Author, Technical Writer, Business Writer, RFP Writer, Bid Manager, Strategic Planning Manager, Strategic Planning Analyst, ITSM Consultant, Service Transition Manager, UX Designer, CX Consultant, Product Manager, Product Owner, Quality Assurance Manager, Risk Manager, Auditor… ▬▬▬ ► Reviewer of prestigious publication on Service Level Management; http://bit.ly/1OMpXzJ; my name on page 8. ► Reviewer of The Stationary Office (TSO) publication on IT organisational planning; http://bit.ly/sampleORG; my name on page 8. ► Author of the IT Strategy toolkit published in the US by the HDI; http://bit.ly/t6e7Jn ► Author of the Service Catalogue Toolkit, published by Enterprise Management Associates (EMA) in the US; an archived copy is available from http://bit.ly/uRPDyd + many more! ▬▬▬ Certifications: ► Certified Six Sigma Black Belt (CSSBB) ► ITIL4 MPT and V3 Expert (PeopleCert) ► ISO 20000 Consultant level (APMG) ► TOGAF 9 Enterprise Architect (Open Group) + many more!
Currently engaged with and open to new projects and roles. #Immediate #Available #OpenToWork #Freelance #Contract #Permanent
Working for a leading defense sector project’s technology function; worked on key business projects serving 5,000+ users spread across the country. Worked on a wide scope. One of the projects was for company-wide transition and migration of Microsoft SharePoint 2010 to 2019 covering all aspects of the project. Supported the analysis and selection process to replace the corporate PABX solution with VoIP. Aided with the study of multiple legacy business applications with a view to their consolidation and migration to address obsolescence. Contributed toward the data centre migration (from one city to another over 250 miles away). Note Testing has been an inherent part of almost all of my roles. Sector(s): Defense, Security, Home Security, National Security, Aerospace, Engineering, Aviation, Government Client (MoD)…
Working in a key role essentially as a consultant on a sensitive project for the Home Office (www.gov.uk/government/organisations/home-office) serving the the police / fire / ambulance and other security services to ensure that process / product / service design accurately meets business requirements. Our websites are www.airwavesolutions.co.uk and www.motorolasolutions.com. Sector(s): Central Government, Public Security, National Security, Citizen Services, Emergency Services Network (ESN)… Client site(s): https://www.gov.uk/government/organisations/home-office and http://bit.ly/esnUK
°°°I am available°°° Roles in the UK or GCC - please DM me. https://bit.ly/MusabWorkProfile Assisted with the development of a Target Operating Model (TOM); a focussed piece of work; Please do send a WhatsApp on +44 7857 709 573 and email me as much detail as possible on [email protected] - I will reply swiftly if the option is suitable for me. Appreciate very much. #TargetOperatingModel #TOM Took time off to author 100+ books related to my work experience and skillset (been on my mind for years; finally done!). Sector(s): Infrastructure, Construction, EPC, Civil Engineering, Built Environment, Project Management…
Interim consultant for: > www.nationalgrid.com - transformation piece around application migration between essentially what will be legally disparate entities; my role to ensure the IT services are covered before during and after encompassing service assurance and transition. Role involves a technical scope + project management across a complex stakeholder group ~Energy, Utility/Utilities, Electricity, Critical National Infrastructure (CNI), Transmission, Infrastructure… > www.mhra.gov.uk - driving a transformation piece of work to ensure the new Supplier meet contractual obligations. Enhancing processes related to support, root cause analysis, service requests + change governance. Working with the application architect/developers on automation. Liaising with senior stakeholders on resource planning. Working with consultant advisories on ensuring that legal + contractual aspects of the service are clearly understood and inputting these into relevant areas of the requirement and design specification. ~Public Sector, Government, Civil Service, Agency/Authority, Regulatory/Regulation, Compliance, Healthcare, Safety, NHS… > www.devoteam.com for their key telecom sector client; establishing the Service Management Office (SMO); I defined the blueprint along with a diverse set of associated deliverables; presented + gained sign-off from the required stakeholders. Also helped with capture and enhancement of a number of processes as part of an overall company-wide transformation taking place. Started up initiatives that had been stuck from former attempts + guided them toward proficient delivery. Also helped guide the startup and alignment for a maturity assessment refresh. Worked with a complex array of stakeholders including a great amount of time with the client’s PMO to ensure that progress + communication was managed in a proficient manner. ~Telecommunications and Digital Infrastructure, Telco, Telecom, Digital Services, Government Owned but Private…