Murat Işıklı

Customer Logistics Manager at Roche

Istanbul, Istanbul, Türkiye

About

Hi, I'm Murat! My solid history of success is directly related to my ability to co-ordinate all phases of supply chain, inventory, sales, and business administration processes. I am an intuitive leader who can retain customers, solve complex issues, generate significant sales returns, and grow market share by curating robust ideas and solutions. • I’m adept at developing and executing inventory control procedures and negotiating purchase agreements to drive significant cost savings. • I demonstrate highly transferable skills and diversified experience within the areas of material planning and supplier development methodologies for qualified lead generation and volume optimisation. • Moreover, I have successfully accomplished multiple supply chain development projects within set timely and budgetary constraints. • I am thrives to mitigate bridging gaps between organisational layers to ensure seamless flow of communication. I appreciate straightforward yet relaxed professional interactions and I aim for that dynamic with all stakeholders to drive positive change, cohesive, comprehensive approaches, and enhance profitability. I believe these aspects act as a success pillar for a company to achieve long-term goals accomplishments. Connect with me today to get to know me better and discuss how I can make my mission your mission and advance the shared goals of your company!

Experience

  • Roche (Full-time · 4 yrs 3 mos)
    • Customer Logistics Manager
      Oct 2023 - Present · 2 yrs 9 mos

      • Forecasting in the 0-to-12-month time frame • Ensure product availability (supply to the end) • Responsible from E2E logistics performance for business partners, managing 3PL operation processes to enhance the performance. • Strong communicator and connector between the Business, Finance and SC • Acting as a partner in cross-functional strategic initiatives to develop and implement alternative logistics options • Collaborating with the product strategy team that particularly focuses on key areas critical to planning optimization • Managing correlation between demand and supply with all parameters considering high customer service level

    • Supply Chain - Customer Value Stream Partner
      Apr 2022 - Present · 4 yrs 3 mos

      CVSP provides tailored services driven by customer segment and builds capabilities in the territories to deliver incoming pipeline with integrating supply chain with customers further. • Ensure great customer experience, gather feedback, measure Cx and act as voice of customer • Ensure product availability (supply to the end) • Translate future healthcare landscape changes to identify value adding opportunities • Design distribution strategy around customer requirements and implement • Ability to translate customer needs and future healthcare landscape changes to supply chain challenges and opportunities (ie. to design future proof end to end supply chain solutions) • Deep understanding of upstream supply chain processes and E2E mindset and ability to represent the Roche E2E Supply Chain network • Systems thinker, deep listener, able to uncover novel insights, understanding of Customer Experience framework • Outcome-based, solution-oriented, enterprise-thinking mindset • Strong communicator and connector between the Business, Finance and SC • Customer Value Stream Partnering aligned with commercial and SC partners

  • Johnson & Johnson (4 yrs 9 mos)
    • Demand Planner Nordics (GROW Assignment)
      Jan 2022 - Apr 2022 · 4 mos

      On each occurring and new day, I plan and co-ordinate sales and operation planning meetings for business unit to devise an effective demand plan on a variety of subjects, including risks, opportunities, tenders scenario, and introduction of new products. I oversee and streamline end-to-end local supply chain planning activities to drive continuous business success. I uphold full control of proactive and timely communication with sales and marketing organisations. I monitor and thoroughly analyse monthly performance indicators in order to measure quantifiable goals for a specific programme. I conduct root-cause analysis for deviations in CAPEX and inventory, instrument efficiency, redeployment, OTIF, forecast accuracy, and backorder value. I collaborate with Demand Planning Manager, Finance, and Commercial teams to develop budgets and establish yearly optimisation targets. I lead effective deployment of Master Data Changes for Obsolete/Use Up in compliance with set marketing standards. Some of my major contributions and achievements are as follows: • Proposed recommendations on investments and optimization opportunities for instrument utilization and redeployment in relation to instrument and inventory. • Drove significant performance improvement via effective development of action plans with clearly defined responsibilities. • Represented Nordics in large-scale meetings with regional planning to uncover supply chain risks and obtain supplier feedback regarding given procurement process.

    • Planning Analyst
      Aug 2017 - Apr 2022 · 4 yrs 9 mos

      My primary responsibilities of this job role are to orchestrate all phases of the supply chain strategy development and execution for well-known countries such as Turkey, Maghreb, Iran, and Sub-Saharan Africa. I enforce strict alignment and synergies with regional MD planning organisations through strategic partnerships. I oversee smooth execution of the overall Medical Devices S&OP process and associated activities. I carry out extensive analysis of internal customer demands and created a comprehensive demand plan for specific business units. I synchronize monthly demand analysis to ensure accuracy within the system. Please consider the following highlights of my achievements: • Consistently outperformed customer expectations by providing excellent service and maintaining an optimal level of inventory. • Pioneered and championed Demand Management process for specific businesses by leveraging strong business acumen. • Developed and drove consensus forecasts for assigned business segments by conducting detailed research, suggesting recommendations, and implementing multiple statistical models.

  • Product Manager at Hyundai Assan
    Feb 2017 - Aug 2017 · 7 mos

    As a product manager, I led all phases of product lifecycle, from design to successful delivery. I devised and executed launch and marketing plans for assigned products. I planned, implemented, and monitored communication strategies with advertising agency. I contributed to preparation of periodic market and segment reports. I leveraged multiple IT systems to input all product related information. I co-ordinated with related teams at HMC headquarters to meet and exceed set organisational objectives. I clearly specified and stated market demands for current and future products. A significant achievement that I have achieved during this tenure is as follow: • Achieved maximum business potential by proposing robust product development and cost-cutting ideas.

  • Sales Account Representative at Procter & Gamble
    Feb 2016 - Jan 2017 · 1 yr

    My primary responsibilities of this job role were to analyse sales trends, track unit sales, and generate gross margin reports. I developed and maintained strong relationships with sales, marketing, and supply chain teams in order to carry out campaign-related activities. I performed a wide range of supply chain activities, including generating monthly budgets and accurate sales forecasts for represented accounts. I oversaw development and integration of promotion set up and in-store campaigns. Below are the key highlights of my achievements: • Deployed corporate Sales initiatives by closely collaborating and communicating with Brand Category Team. • Accomplished multiple sales and supply chain development projects to outpace evolving needs. • Attracted valued shoppers via merchandising discipline by keenly working on Work Psychology. • Investigated and created growth opportunities in related accounts with expert-level support and cooperation of Supply Chain.

  • Portfolio Management Analyst at ENGIE
    Feb 2014 - Feb 2016 · 2 yrs 1 mo

    My responsibilities as a Portfolio Management Analyst were to analyze consumption data of customers and create a consumption forecasting for hourly 12 months ahead hourly. I created electricity price estimation process for 24 months ahead hourly, with consumption and price estimation tools, I priced the customers. I hedge the overall ENGIE electricity portfolio with short/midterm trading activities. I have developed a MS SQL and MS Excel based tool to conduct all analyses for gas and electricity trading activities to support trading decision by simulations the detailed emergent effects of any business decisions on the overall portfolio. • Actively take part in the trading/origination/import-export activities. Initiate and execute short/midterm • Key account responsible of ENXP which is the energy ERP system in Turkey. • Initiated and executed short/midterm energy trades in accordance with the portfolio management strategies.