Murat Polat

Call Center Manager

Istanbul, Türkiye

About

Murat is enhancing team performance and maximize customer satisfaction by strategically managing calls and implementing process improvement. Talented leader offering top-notch abilities in program management. Succesfull at training and mentoring employess to promote Company culture

Experience

  • Call Center Manager at Sinpaş Holding
    Feb 2026 - Present · 5 mos

    @Sinpaş Gayrimenkul Yatırım Ortaklığı Çağrı Merkezi @Sinpaş Yapı Tasarruf Sandığı Çağrı Merkezi @Sinpaş Kızılbük Çağrı Merkezi

  • Digital Onboarding & Call Center and Operations Manager at GoArt Exchange
    Apr 2025 - Feb 2026 · 11 mos

  • Customer Experience Manager / Digital Onboarding & Call Center at Hayat Finans
    Aug 2022 - Apr 2025 · 2 yrs 9 mos

  • Digital Onboarding & Müşteri Hizmetleri & Dış Kaynak Operasyon Yöneticisi at Midas
    Jul 2021 - Jul 2022 · 1 yr 1 mo

  • Çağrı Merkezi / Müşteri İlişkileri Yöneticisi at Digiturk
    Jul 2018 - Jul 2021 · 3 yrs 1 mo