Dhaka, Bangladesh
Career Summary: • Working as General Manager (Operation) at Khantex Fashion Ltd (KFL Group) & have 20 years’ experience in the field of Operation Management, Business Process Management, Admin, Compliance, Customer Service, People Management, Training & Development, Risk Management, Productivity Management & Strategic Business Planning, Positioning & Development area. • A Growth Centric business leader, with a variable record of successful business development through rich capability in Operation Management & experienced in managing complex business by developing relationships, convincing & executing strategic business development plan to achieve the final target. • Demonstrated Confirmed expertise in surpassing goals, attaining corporate objectives, and exceeding stakeholders’ expectations in highly competitive industries & Sound in Business Planning, Process Development, Reporting, Documentation, Relationship Management & Complain Management issues. Objective: To lead the Operational Management issues in any company with functional excellence for growth. Key Proficiencies: • Organization & Administration • System & Process Development • Reporting, Documentation • Policy/Procedure Creation & Enforcement • Training & Development • Risk Assessment & Mitigation • Strategic Planning, PMS • Performance Management System • Employee Development Planning • Organizational Development Khantex Fashion Ltd (KFL Group) General Manager (Operation) (Oct’20 to till Now) Asian Group (Fashion Watch Ltd.) Director Operations (Jul’18 to Sep’20) Asian Group (Zack mark Fashion Ltd.) Director Operations (May’14 to Jun’18) Asian Group (Asian Apparels Ltd.) GM Operations (Aug’10 to Apr’14) AGM Production (Mar’08 to Jul’10) Manager Production (Aug’06 to Feb’08) Asst. Manager Production (Aug’02 to Jul’06 ) Academic Qualification: Bachelor of Commerce from National University in 2001.
• Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. • Anticipates and tracks operational and tactical risks and providing strategic solutions. • Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management. • Works with sales teams to help set and meet daily and quarterly goals. • Making long-term plan, project status reporting, and implementing change control processes. • Oversees and reports weekly, monthly, quarterly, and annual metrics. • Identifies trends and assess opportunities to improve processes and execution. • Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values. • Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required. • Assesses a variety of situations and provide clarity to team and stakeholders. • Solicits and responds to feedback while gaining commitment and support. • Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met. • Stays up to date on industry regulations, trends, and technology. Major Achievements: • Increased operational efficiency from 44% to 65% & developed QMS which improved quality factors. • Brought Approval from C&A through necessary modification & change • Overseeing the total production of Knit (8 lac) & Woven (4.5 lac) in every month from planning to production, QC & up to shipment. • Increased shipment of USD 15-20 lac FOB value to 30 lac dollar FOB value.
• Meets with marketing team for future orders, present order status, and product costing and to discuss capacity status of the factory’s. • Assist marketing team about product family analysis to ensure competitive profit margin. • Developed intensive, ambitious business strategies, short-term goals, and long-term objectives. • Handles production issues and if required can directly contact to buyer for approval of variations. • Production planning, Material planning and machinery planning is done or review. • Based on available capacity, product categories allocation styles in different shop floor. • Attend and ensure weekly KPI meeting, and provide necessary measures and direction to team. • Follow up industrial engineering functions and systems & ensure proper QC till shipment. • Ensures that factory produces quality product with low quality conformance cost. • Create a kaizen culture through of the organization and encourage management to apply where production cost can be minimized. • Ensures smooth flow of information and material from one department to another. • Effectively managed team of over 3,000 employees in the factory. • Make high-quality investing decisions to advance the business and increase profits. Major Achievement: • Faced and qualify the audits of WRAP, BSCI (Fashion Watch), ZDHC, Accord and Alliance (Zack Mark) • Have launched Product Safety Initiatives and led the Team Product Safety. • Factory efficiency ensure above 63% in last One years. • Negotiated to procure cost-effectively and build an effective waste management, • Facilitated trainings on administrative roles, Waste management, PPE, Workplace Safety
• Meets with marketing team for future orders, present order status, and product costing and to discuss capacity status of the factory’s. • Assist marketing team about product family analysis to ensure competitive profit margin. • Developed intensive, ambitious business strategies, short-term goals, and long-term objectives. • Handles production issues and if required can directly contact to buyer for approval of variations. • Production planning, Material planning and machinery planning is done or review. • Based on available capacity, product categories allocation styles in different shop floor. • Attend and ensure weekly KPI meeting, and provide necessary measures and direction to team. • Follow up industrial engineering functions and systems & ensure proper QC till shipment. • Ensures that factory produces quality product with low quality conformance cost. • Create a kaizen culture through of the organization and encourage management to apply where production cost can be minimized. • Ensures smooth flow of information and material from one department to another. • Effectively managed team of over 3,000 employees in the factory. • Make high-quality investing decisions to advance the business and increase profits. Major Achievement: • Faced and qualify the audits of WRAP, BSCI (Fashion Watch), ZDHC, Accord and Alliance (Zack Mark) • Have launched Product Safety Initiatives and led the Team Product Safety. • Factory efficiency ensure above 63% in last One years. • Negotiated to procure cost-effectively and build an effective waste management, • Facilitated trainings on administrative roles, Waste management, PPE, Workplace Safety