Indore, Madhya Pradesh, India
I bring over 8+ years of diverse experience across multiple companies and industries, including government project (Mpcctns), IT, and finance (GST). Currently, I’m contributing to an international logistics project, further broadening my professional scope. My objective is to advance my career in IT by enhancing my technical skills and expanding my knowledge base. I look forward to joining a dynamic organization where I can take on challenging assignments and make a meaningful impact.
Project in Accenture – FedEx Prometheus
- Coordinating with central level team managed by MSP- Infosys Ltd and GSTN. - Working as SPOC for Uttarakhand state. - GSTN-Goods and Service Tax Network is a technology backbone of GST application. - State coordinator for issues related to GST(Goods and Service Tax) application. - Talisma Ticketing portal- CRM Solution, Tax officer - CA SDM Back Office web ticketing tool for officers.
Worked as SPOC for Uttarakhand state. Coordinating with central level team managed by MSP- Infosys and GSTN. Talisma Ticketing Tool for Taxpayer, CRM Solution, CA-SDM & JIRA Back Office Ticketing tool for officers. Hands-on experience as a Technical Project Manager delivering multiple projects.
Application Support Frontend And Backend.
Technical support And IT support Engineer At MPCCTNS (Madhya Pradesh Police has implemented Crime and Criminal Tracking Network and Systems). •MySQL and Backup including queries and commands. •Supervised complete IT Infrastructure including VPN connectivity/support (100 + Sites with 5000 + users), Mail/Web Facility. •Application Server Admin, Application Client Admin, Data Base-Backup management, Lead Operation Management as well as DB script executions •Setting up complete IT infrastructure which includes Data centers Setups, Email setups, Computers Lab Setup for Officers, Network security using firewalls. •Managed the installation and maintenance of application Software, Security, Storage, Capacity Planning, Client and Server Software configuration. •Timely resolving technical complaints over the Onside and Remote support.
Technical support And IT support Engineer at MPCCTNS (MP Police has implemented Crime and Criminal Tracking Network and Systems). MySQL and Backup include queries and commands. Supervised complete IT Infrastructure including Training /support (50 + Sites with 500 + users), Mail/Web Facility, Training & induction of new staff. Application Server & Client Admin, Data Base-Backup management, Lead Operation Management as well as DB script executions. Setting up complete IT infrastructure which includes Data centers Setups, Email setups, Computers Lab Setup for Officers, Network security using firewalls. Managed the installation and maintenance of application Software, Security, Storage, Client and Server Software configuration. Timely resolving technical complaints over the Onside and Remote support.