Muharrem Burak Gedik

Player Support Specialist

Türkiye

About

CS / CX Expert

Experience

  • CoE Specialist at Uber
    Apr 2024 - Present · 2 yrs 4 mos

  • Player Support Specialist at TDCX
    Oct 2022 - Aug 2023 · 11 mos

  • Customer Support Specialist at Marti Technologies
    Jun 2019 - Aug 2019 · 3 mos

    -Interacting with customers via telephone, email, online chat to provide support and information on an assigned product or service -Ensuring that appropriate actions are taken to resolve customers’ problems and concerns -Performing other related duties as assigned -Translating international meetings when needed

  • Language Teacher at Millî Eğitim Bakanlığı
    Oct 2017 - Jun 2018 · 9 mos

    -Practicing teaching Turkish Language and Literature courses -Observing Turkish Literature and Turkish Language classes, -Learning evaluation and assessment process in a state school