Manama, Capital Governorate, Bahrain
I lead product and presales for ICT, cybersecurity, and managed network solutions, working closely with sales, engineering, and leadership teams to turn complex customer needs into scalable, commercially sound offerings. Currently, I serve as Group Senior Manager – Products & Solutions at Kalaam Telecom Group, supporting enterprise and carrier customers across Bahrain, Kuwait, Saudi Arabia & the United Arab Emirates. My role covers end-to-end ownership of product strategy, presales governance, solution architecture, and go-to-market alignment across ICT, networking, cybersecurity, and managed services. I work across SD-WAN, MPLS, DIA, cloud connectivity, SOC services, SIEM, SOAR, PAM, IAM, DDoS protection, data center, ELV, and ICT infrastructure, ensuring solutions are technically robust, operationally feasible, and easy for sales teams to position and sell. Over the years, I’ve led large RFPs, supported multi-million-dollar deals, and helped organizations modernize networks, strengthen cybersecurity posture, and adopt managed services with confidence. I regularly engage at CXO level to simplify technical decisions and align technology with business outcomes. What differentiates my approach is the ability to bridge engineering depth with commercial clarity, building products and solutions that customers trust and teams can execute. Core Focus Areas • Product strategy and portfolio management • Presales leadership and solution governance • ICT, cybersecurity, and managed network solutions • Enterprise and carrier architecture design • Managed services packaging and GTM alignment • Vendor and technology partnerships • Executive and CXO-level engagement
I lead the product and presales function for ICT, cybersecurity, and managed network services across the group. My responsibilities include product lifecycle management, solution architecture, presales governance, and go-to-market strategy for enterprise and carrier customers. I work closely with sales, engineering, SOC/NOC, finance, and partner teams to ensure solutions are technically sound, commercially aligned, and operationally ready. Key areas include SD-WAN, MPLS, DIA, cloud connectivity, SOC services, SIEM, SOAR, PAM, IAM, DDoS protection, and managed ICT services. Key contributions include strengthening managed services portfolios, improving presales quality and turnaround time, and supporting high-value enterprise and carrier opportunities.
Led enterprise presales and digital solutions teams, supporting ICT, cybersecurity, cloud, and enterprise connectivity solutions. Owned solution design, proposal development, and executive presentations for large enterprise and government customers. Supported go-to-market initiatives and mentored solution architects and presales engineers.
Led enterprise presales across networks, data center, security, unified communications, ICT and ELV solutions. Owned HLDs, LLDs, BOQs, business cases, and solution pricing. Supported large government, BFSI, and enterprise projects and acted as technical lead from opportunity to delivery handover.
- Provided BOQ for proposed solution, provided network design, implementation and post-implementation services across various platforms, including Unified Communications, Routing & Switching, Wireless, Security, Data Centre, and Computing - Performed pre-sales tasks: CCW BOM, SOWs, work requests, proposals, costing and budgeting; collaborated with clients to determine technical needs for product definition - Answered RFQs and RFPs, met with channels/customers to grasp their tech setup, business concerns and future tech need - Forged strong alliances with key clients and industry partners, provided updates and advice on product tech to clients, explaining benefits from engineering to executives - Collaborated with sales to secure new deals, presented products, showcased drivers and value to support total cost of ownership
- Held responsible for designing and developing new solutions for customers, as well as handling any network and communications issues including evaluating design solutions, creating design documents and providing implementation guidelines. - Performed network design and implementation for various services, such as routing, switching, wireless, security and unified communications; designed and implemented IP networks with voice and unified communications and configured and implemented network equipment. - Worked on requests for information, proposals and quotes with the procurement department. Created and maintained technical documentation and supported all phases of service management.