Muge Erdem

Account & Sales Director

Türkiye

About

Strategic and results-driven Sales & Account Director with 15 years of experience leading c-level client relationships, crafting impactful brand strategies, and driving measurable growth across industries including telecom, aviation, finance, insurance, and digital tech. A motivating leader who inspires cross-functional teams and builds strong, trust-based partnerships with stakeholders. Passionate about turning complex challenges into opportunities, aligning business needs with innovative digital solutions, and delivering lasting success for clients in dynamic markets.

Experience

  • Commencis (7 yrs 10 mos)
    • Senior Client Engagement Manager
      Feb 2026 - Present · 5 mos

    • Client Engagement Manager
      Aug 2023 - Apr 2026 · 2 yrs 9 mos

    • Senior Key Account Manager & New Business
      Jan 2020 - Aug 2023 · 3 yrs 8 mos

      Commencis helps leading brands grow and scale in digital, powered by its big data, analytics and cloud products. Putting digital at the core, Commencis transforms businesses to thrive and stay relevant in a demanding digital world. Driven by purpose, Commencis focuses on creating measurable positive impact and competitive advantage through technology, design and data science. Commencis enables clients to design and build digital experiences, create stronger and more meaningful relationships with their customers, and bring agility and scalability with cloud solutions.

  • Central and Eastern Europe -Strategic Account Manager at Insider.
    Feb 2017 - Sep 2018 · 1 yr 8 mos

    Insider is a B2B SaaS company with a unique approach to multichannel experience orchestration. Accessible from a unified data engine, Insider enables marketers to leverage predictive segmentation and real-time personalization technologies to boost loyalty and digital growth. Insider is a technology company with offices in London, Moscow, Singapore, Dubai, Warsaw, Istanbul, Kuala Lumpur, Jakarta, Sydney, Seoul, Tokyo, Ho Chi Minh City and Bangkok. Insider was listed as one of the 100 Hottest Startups in 2016 by WIRED Magazine and won Red Herring Top 100 Europe in 2017. Helping world’s leading brands grow beyond the speed of customer expectations, Insider is trusted by over 300 businesses across various industries including Toyota, UNIQLO, Singapore Airlines, Media Markt, Lenovo, Ticketmaster, Newsweek, Air Arabia, New Balance, AVIS, BBVA, Fiat, Delivery Hero, Dominos, McDonalds, Avon and CNN.

  • Performance (360) Marketing Account Manager at Performics
    Sep 2014 - Feb 2017 · 2 yrs 6 mos

    Specialties Digital Media Planning, Search Engine Marketing, Affiliate Network / Marketing, Re-targeting / Dynamic Banner Optimization, SEO, SEM, Web Analytics,RTB and Programmatic advertising

  • Customer Service and Sales Support at Henkel
    Sep 2013 - Sep 2014 · 1 yr 1 mo

    Had a role in the launch process of POD for AC-Turkey POD is a web tool which enables the following features; • Customized product catalog • Product availability & Pricing • Place orders & Order tracking • Download MSDS, TDS, invoices • Check credit information •Features can be specialized based on country