Manchester, England, United Kingdom
I’m currently working as a Security Sales Specialist at Gamma, focusing on channel sales and working closely with partners to bring the right security solutions to businesses. I come from a high-volume, target-driven sales background, where I built strong foundations in handling inbound leads, running discovery calls, overcoming objections, and managing pipeline effectively. During my time at Zuto, I developed resilience, consistency, and the ability to perform under pressure — all of which I bring into my current role. I’ve also previously run my own e-commerce business, EcoEncase, which helped me build commercial awareness and a strong sense of ownership. Still early in my journey in cybersecurity, but focused on learning, improving, and building a long-term career in tech sales.
- Handle high-volume inbound enquiries from referral partners. - Conduct structured discovery calls to understand customer needs and decision criteria. - Qualify leads and manage a live sales pipeline using CRM. - Handle objections on affordability, trust, and pricing to move deals forward. - Work consistently towards daily, weekly, and monthly sales targets. - Identify and convert upsell opportunities to increase deal value.
- Operate an Amazon FBA business specialising in eco-friendly phone cases - Successfully processed and fulfilled over 50 orders since January 2024 - Enhanced skills in market analysis, financial management, and business operations
- Train new and existing employees, enhancing their ability to perform tasks competently - Manage customer scheduling for karting races, improving operational flow - Maintain high standards of customer service, contributing to repeat business and customer satisfaction
- Led a team by example and efficiently delegated tasks, increasing positive customer reviews - Created a comprehensive guidebook for employees, boosting operational efficiency - Implemented training programs that improved staff competency and service quality
- Consistently met delivery deadlines, enhancing customer satisfaction - Optimised delivery routes, maintaining a 96% efficiency rating across 1000+ deliveries