Jack Ford

🧑‍💻Connecting Australian MSPs with MSP talent

Sydney, New South Wales, Australia

About

I specialise in bringing together like minded professionals across the managed services space, from service desk and end user support through to cloud management, network administration, advanced infrastructure and DevOps engineering. Searchability are a multi award winning people agency from ‘Best Newcomer’ in 2013 to ‘Best use of Online Recruitment by a Recruitment Agency’ in 2017 and ‘Technical Innovation’ in 2019, we offer the full recruitment package, advertising campaigns, social media services and much more to suit your needs. Candidate? Get in touch for a confidential chat about your future prospects. Whether it’s skills, salary or a cultural fit that you value most, we will find the job for you! We can understand you may be too busy during the week I can respond to calls, messages and emails throughout the weekend on [email protected] So… what are you waiting for? Client? Our outstanding client relationships keep us on the top of our game, providing passive talent that has a perfect fit for your organisation. With all this industry knowledge and experience we couldn't keep it to ourselves, take a look at our sister companies, JobHoller our employer brand team and Hollerings.com where we store all of our expert industry knowledge!

Experience

  • Searchability® (Full-time · 5 yrs 1 mo)
    • Divisional Manager – Technology & Transformation - Permanent & Contracts
      May 2026 - Present · 3 mos

      As Divisional Manager of the Technology, Data, Cyber and Transformation practice at Searchability Australia, I lead a specialist recruitment team partnering with Managed Service Providers, Global Technology Integrators, Enterprise IT organisations across Australia. The organisations building tomorrow's technology landscape cannot afford to stand still when a critical seat is empty. Scaling AI practices, securing cyber capability, modernising infrastructure, or driving digital transformation programmes all depend on one thing: having the right people ready to deliver. When that alignment breaks down, projects stall, clients feel it, and momentum is hard to recover. We support the hiring needs for consultancy and tech firms alike looking to scale across technology, business transformation AI, Infrastructure, Cloud & Cyber Security typically acting as an extension of internal delivery and talent teams when demand increases, capability gaps emerge, or timelines tighten. The focus is always consistent: maintain momentum on critical programmes, reduce time-to-hire, and ensure the right technical capability is in place when it is needed most. Our headhunt-led approach engages talent directly through deep industry networks rather than relying solely on job boards. Every candidate is technically screened, referenced, and assessed before introduction, ensuring alignment to both technical requirements and delivery culture from day one. With offices in Sydney, Austin, Dubai, and Chester, we support clients globally as a trusted partner in securing the technical talent that underpins successful IT delivery

    • Managing Consultant
      Mar 2024 - May 2026 · 2 yrs 3 mos

      As Managing Consultant at Searchability Australia, I lead our IT Support, Cloud, and DevOps division, partnering with Managed Service Providers, Value-Added Resellers, and IT Consultancies across Australia. We specialise in recruiting high-performing professionals across the IT infrastructure and cloud landscape. This includes roles such as IT support engineers, systems and infrastructure administrators, cloud engineers, and networking specialists. We also partner with MSPs to secure experienced talent across modern workplace environments, Microsoft 365 and Azure, cloud and security operations, and unified communications. In addition, we support the hire of senior technical specialists and leaders across areas like SOC, cybersecurity, and business continuity. Our headhunt-first approach recruits directly from industry networks rather than job boards. Every candidate is technically referenced and vetted before introduction, ensuring you meet experienced professionals who add value from day one. MSPs partner with us because we understand their realities , balancing tickets and projects while meeting SLAs. Instead of flooding inboxes with resumes, we deliver targeted introductions and every approach prioritises technical fit and role relevance, not just salary. Searchability offers clear communication, quality over quantity, and proactive partnership. Our RECOsystem® combines recruitment, employer branding, marketing, and hiring insights, giving access to the full market, not just active jobseekers. Flexible retained or contingent models, plus live LinkedIn data, ensure you stay ahead of trends. With offices in Sydney, Austin, Dubai, and Chester, our global reach and expertise make us a trusted partner for IT service businesses securing talent that drives long-term success.

    • Senior Consultant
      Feb 2023 - Mar 2024 · 1 yr 2 mos

  • TOPSHOP TOPMAN (On-site)
    • Recruitment Lead & Sales and Service Manager
      Jan 2017 - Jan 2021 · 4 yrs 1 mo

    • Sales Supervisor
      Jan 2013 - Jan 2017 · 4 yrs 1 mo