San Francisco Bay Area
I am a strategic operations professional and executive consultant with over 20 years of experience driving enterprise transformation, aligning executive leadership, and operationalizing organizations for impact. With a proven track record across healthcare, tech, and nonprofit sectors, I specialize in helping mission-driven organizations and growth-stage companies optimize performance, lead change, and develop high-performing cultures. Whether through strategic planning, leadership development, or executive coaching, I bring clarity, structure, and insight that empower leaders to move from intention to execution.
Key Responsibilities: • Trusted advisor driving strategic execution by managing executive leadership initiatives ensuring alignment and follow-through across the organization to address operational challenges • Translate strategy into action by defining clear success metrics, tracking progress and surfacing insight that accelerates operational scale • Facilitate critical internal and external communications, executive meetings, board preparation and high-level strategic sessions • Direct departmental budgeting and forecasting, achieving annual fiscal accuracy within a 2% variance • Collaborate with human resources business partners to shape the HR strategy for the department, embedding leadership development programs and performance management systems • Lead enterprise-wide initiative increasing departmental efficiency by 15% and reducing operating costs by 10% in one year • Cultivated a high-performance culture centered on transparency, collaboration and engagement, enhancing team dynamics • Conceptualize, develop, and deliver comprehensive presentations to executive-level audiences on a wide range of topics, ensuring clarity, engagement, and alignment with strategic objectives
Key Responsibilities: • Served as primary point of contact and strategic advisor, supporting executive decision making by aligning stakeholder interests and utilizing OKRs/KPI development • Facilitated critical internal and external communications, executive meetings, board preparation and high-level strategic sessions • Managed functions across departments, overseeing budgeting and fiscal planning to support strategic objectives • Led employee development activities, including supervision, coaching, training, and recruitment, in partnership with HR teams • Achieved a 20% improvement in project delivery timelines through strategic management and proactive risk mitigation • Implemented performance frameworks that enhanced alignment between business objectives and execution plans • Recognized for reducing operational risk by developing effective mitigation strategies • Partnered effectively with senior leadership to improve decision-making processes and outcomes • Delivered engaging presentations to executive audiences, ensuring clarity and alignment with organizational goals
Key Responsibilities: • Directed strategic programs and initiatives that demonstrated improved organizational efficiency and alignment with company goals • Overcame analytical limitations by devising effective strategic resolutions and anticipated barriers to change, facilitating smooth acceptance of new processes • Championed organizational change and enhanced stakeholder readiness fostering a culture of innovation and improving cross-unit collaboration • Guided team members and provided leadership to contract personnel, ensuring successful project completion • Led a high-visibility program aligned with corporate priorities, streamlining workflows and boosting delivery efficiency by 18% • Accelerated implementation timelines and improved stakeholder adoption by championing change readiness
Key Responsibilities: • A strategic leader in business operations, providing executive-level support to senior leadership by establishing scalable processes, leading employee engagement initiatives, and driving operational efficiency • Delivered data-driven decision-making, cross-functional collaboration, with a strong focus on culture and performance improvement • Through innovative strategies and hands-on leadership, I effectively elevated the employee experience, streamlined operations, and delivered measurable business outcomes • Established a consistent business rhythm and operational cadence for leadership teams, integrating KPIs and dashboards to align decision-making with strategic goals • Designed and executed employee engagement strategies and Best Practice sessions with external experts, resulting in sustained improvements in culture scores and national recognition • Led, recruited, and mentored a high-performing project team, fostering a values-based environment that emphasized trust, accountability, and collaboration • Directed financial operations and budget planning with variance consistently within 2% while managing annual employee Pulse survey execution and translating insights into targeted organizational improvements
Key Responsibilities: • Provided program leadership and operational management across high-level, key corporate initiatives • Provided program analysis and consultation on key strategic initiations, helping to identify value to KP • Evaluated program elements, tasks/activities and created logical plans for a program segment • Communications liaison between program team and leadership team including preparation of executive level-presentations • Identified limitations of approach for analyzing or addressing a problem or situation. • Actively identified change barriers and escalate as appropriate • Elicited, understood and managed inter and intra program and operational dependencies • Led process, performance excellence initiatives to ensure services and metrics were met and, in most cases, exceeded expectations • Mentored and coached team members, as well as provided supervision of contract support personnel, including training and project management guidance to ensure successful completion and management of strategic and operational projects
Key Responsibilities: • Assisted in the delivery of communications to both internal and external audiences: • Delivered high-level communications including but not limited to presentations, newsletter and meeting-in-a box to support business strategies and objectives for the SW Business Model Initiative • Assisted executives and their staff in understanding and communicating the SW Business Model Initiative Strategy • Created and manage communications plan document related to various communication delivery vehicles • Reviewed and managed content/messaging, tools/templates, website/wiki content and other communications vehicles for the program • Assisted with stakeholder management and analysis to ensure accurate messaging and gain commitment and buy-in for the program
Support CEO and VP of Finance