Istanbul, Türkiye
product, liveops w/ analytics engineering
• Used Python & BigQuery to analyze trends and customer behavior to support decision making • Developed fraud detection and delivery tracking models based on time & distance, ensuring accurate courier payments while optimizing routing & delivery processes • Prepared Looker dashboards to track KPIs, trends and forecasts, enhancing visibility for teams & management • Automated data pipelines using Airflow & Python to support daily cargo operations, ensuring accurate and timely data processing • Automated Google Sheets reporting for CX team, accelerating issue resolution and enabling data-driven improvements
Financial Analytics Technical Consultant Clients: • Schwarz Gruppe (Lidl & Kaufland) • HeidelbergCement AG (Heidelberg Materials) • Performed ETL on financial data from SAP and DWH systems into in-house tools • Developed custom back-end jobs using T-SQL and Java, integrating them with the UI to enable analysis & visualization • Collaborated with international clients & teams of consultants to identify business needs and develop data solutions • Acted as an internal trainer, delivering technical onboarding to new consultants and recording 30+ hours of training content
GNÇYTNK '20 Young Talent Program • Monitored and optimized revenue by analyzing UA patterns, usage trends and churn rates across millions of users • Managed pricing of internet plans, electronic devices sold online and TV & gaming subscription services (Nvidia GeForce Now) • Automated routine monthly reports using in-house RPA solutions • Built forecasting models and IFRS-compliant reports and presentations, providing KPI, UA and revenue growth insights to management
• Provided database and application related solutions to clients on Oracle E-Business Suite finance and logistics modules • Acted as a business analyst, prepared technical analysis documents for ERP based development & financial report requests • Took role as the Jira admin of the company. Created dashboards and assigned incidents & development requests of clients to developers