New York City Metropolitan Area
As a seasoned sales professional and technology enthusiast with over 14 years of B2B cross-vertical experience, I have a proven track record of driving transformational change across diverse market segments over many iterations & generations of platforms and mediums. My expertise spans Small-Medium Businesses, Enterprise, Healthcare, Finance, Public/Private Partnerships, and Government (Local/Federal/Non-Profit). Useful technology produces desired real world outcomes. I excel in addressing complex business challenges by engaging deeply with stakeholders, understanding their objectives, and aligning their needs with our best-in-class platform products, services, and strategic partnerships. My goal is to create meaningful impacts on business operations by enhancing efficiencies, reducing costs, and elevating customer engagement. My approach to problem-solving is energetic and open-minded, always seeking to turn today’s challenges into tomorrow’s opportunities. Core Skills: Consultative Selling Business Strategy Partner Alliances B2B Sales DTC & E-Commerce Pipeline Development & Management Team Selling & Building Specialties: Cloud SaaS & PaaS Predictive & Generative AI CRM, CDP & Customer Journey Automation & ETL Database Software & Hardware IoT & M2M Mobility Hardware & Software Data Visualization & Analytics Sales Performance Management Digital Transformation & ERP Network Segmentation & Visibility Observability & Network Monitoring Workplace Optimization Digital Resilience
As a dedicated Account Manager for our esteemed Select Financial Clients in New York City, I am immersed in Cisco’s industry leading Technology Portfolios, across hardware, software and services. I specialize in critical architecture domains such as Enterprise Networking, Collaboration Suites, Security Services, and Data Center & Compute, spanning a wide array of business applications. Across Product and Contracts my goal is to distill and disseminate pivotal insights, capitalizing on industry acumen and harnessing our technical prowess to drive business value impactfulness. Supported by our seasoned product and technical specialist teams, we harness the collective Power of Cisco's human capital and resources to prioritize and guide our customers' technological needs effectively. Tending our client relationships closely with our Partners, we are committed to conceptualizing, crafting, and implementing critical technology infrastructure. This synergy enables our clients to actualize their strategic goals, fosters innovation, and facilitates long-term prosperity through engaging dialogue, comprehensive exploration, and strategic roadmapping. We are dedicated to sparking transformative discussions and fostering a culture of discovery, ensuring our clients are well-positioned to navigate the dynamic technological landscape.
I worked side by side with our Enterprise accounts to build success and strategic relationships around our platform technologies, to educate and empower success across Financial Services, Fintech, Wealth Management, Banking, and Lending business segments. Leading transformational projects specific to each company's unique process, function and department, helping business adapt and grow. Our scalable ecosystem provides a flexible platform which unifies departments around a customer focus, integrates analytics and intelligence into data processes to quickly anticipate dynamic customer needs, improve engagement capabilities to keep people connected and responsive. As a technology leader, Salesforce continues to provide innovation: accelerating digital experiences to improve engagement, creating a tailored customer journeys through better data organization and omni-channel communication.
I was fortunate to work with New York City's largest Government Agencies, Educational Institutions, Public/Private Partnerships, Local Federal Agencies, and Non-Profit Organizations to explore and deploy technology meaningfully and effectively in cutting edge applications. I empowered my clients through meaningful technology investments, promoting organization efficiencies, streamlining operational efficiencies, securing data, and optimizing communication processes and SaaS applications. We found success through the collaborative exchanging of ideas, technical knowledge- I leveraging a vast suite of enterprise IoT partnerships, hardware manufacturers, software applications, cloud-hosted platforms, distributors and re-sellers. Navigated the complex challenges in businesses of all shapes and sizes, proliferating technology adoption and allocating resources for team centric wins. On behalf of clients, I engaged a large number of product managers, subject matter experts, partners, and engineering teams to meet implementation milestones and achieve customer-defined success.
I lead technical applications and adoptions of Verizon's best in class technology services to New York City Based SMB and Enterprise accounts in the Finance, Insurance, Retail, Hospitality, Construction and Legal Verticals. Through effective communication of impactful technology, my experience and technical background have helped businesses employ cutting edge IoT, software applications, LTE and broadband communications tools across industries. Driving real time data and high tech experiences across the hospitality, finance, transportation, B2C and B2B organizations from startup to enterprise. As a Verizon Partnership Program channel liaison I worked extensively and tirelessly in business development for startups with device certification and go to market strategies. Launching new IoT applications, creative partnerships and innovative consumer and business tech. Through technology consulting, I have overseen business transformation: aligning software services and hardware specifications including value-added services like system integration, product kitting/staging, and managed services.
I worked in the Verizon Wireless Business channel specializing in the Healthcare organizations, Wellness Programs & Non-Profit Institutions throughout New Jersey counties of Hudson, Middlesex, Monmouth and the Staten Island Borough of New York City. As a Brand Ambassador, I was educating customers on the benefits of adopting wireless and cellular connectivity streams, hardware and partner technologies while providing value through consultation on areas of business continuity, flexible operational applications, and communication mediums to reduce expenses, improve operational efficiencies and discover new areas to enhance revenues or simplify processes. Building customer trust through consultation, follow-up support, resolving technical roadblocks, and providing cost analysis on investment. Through product education and resourcefulness, I can provide meaningful insight into technology's improvement in your organization.
• Responsible for building and strengthening relationships with packaging vendors and overseas jewelry makers. My major customer accounts included: Target, Aeropostale, Payless Shoesource, and New York & Co. • Lead US contact for sales team for global distribution and packaging vendors. Triaged high voluem of s daily overseas coomincation and coordination of internation shipping of good; responded by identify running changes for ongoing orders to stay ahead of schedule and to provide a smooth delivery of finished product for our customers. • Worked with sales team and overseas vendors to execute the 2009 Target holiday supply order for 100,000+ units over 2 months: met all required shipping dates to keep project on schedule, including rolling order changes in fine detail.
• Managed a combined $1.8 million in inventory across multiple locations. Responsibilities included location & SKU maintenance, updating pricing records, request bid quotes on commodity products, resolving shipping/receiving issues, and maintained selling matrices and pricing structures including a complex rebate system. • Reconciled inter-company balances, managed vendor credit lines, approved invoices, and assisted accounting in the closing of each financial period at the month’s end. Processed on average $25,000 in rebates weekly. Ran monthly inventory & variance reports for management as well as Ad-Hoc reporting as needed. • Dealt directly with customer accounts: including incoming customer call sales & face to face customer sales transaction. Facilitating the sale by providing competitive pricing & optimizing shipping arrangements. Building long term customer & vendor relationships.