London Area, United Kingdom
I am a senior client and programme lead with over 15 years of experience delivering complex public and brand experiences across sport, culture, and entertainment. Currently working as a Senior Account Director at Heart Productions, I specialise in keeping fast-moving projects on track and within budget, managing resources, and optimising internal processes. My approach is rooted in adaptability and clarity, bringing structure and calm to high-pressure environments and balancing the big picture with meticulous delivery. I particularly enjoy navigating complex stakeholder management for large-scale public events, focusing on building the multi-agency collaboration and trust needed for success. 📋 Credentials & Certifications: Blanchard Senior Leadership (SLII) – Adaptive team management. Controlled Room Operations Management (Controlled Events) – Operational command in high-stakes environments. 🌱 Beyond the office: A cultural nomad with a deep love for theatre and performing arts, I am also a passionate advocate for mental health and movement. I train as a triathlete and am a certified BASI Pilates UK Mat teacher.
Directly responsible for the end-to-end strategic delivery, commercial management, and operational governance of high-profile public events, national celebrations, and major brand activations. Key Achievements & Major Deliverables: * Major Sporting Celebrations: Led the operational planning and delivery of major, high-visibility public moments, including the Arsenal Victory Parade and the Lionesses Homecoming Celebration at the Queen Victoria Memorial. * Large-Scale Cultural Festivals: Managed culturally significant, multi-venue public events on behalf of major civic bodies. This includes leading the delivery of Chinese New Year 2026 for the LCCA - spanning a massive concurrent footprint across Trafalgar Square, Leicester Square, and Chinatown - as well as the Eid Festival and St George’s Day for the Greater London Authority (GLA). Expertly manage complex public safety, crowd dynamics, and multi-agency stakeholder networks (including TFL, local councils, and blue-light services). * Entertainment & Film Premieres: Head the end-to-end delivery of high-profile premieres for global entertainment clients including Netflix, Universal, and Sky, successfully navigating the logistical complexities of both traditional red-carpet venues and unconventional spaces. * Global Sport Fan Zones & Festivals: Directed the end-to-end delivery of the Via London Cycle Festival 2025 (The Crit) at King's Cross Estate. Also led the Team GB Fanzone at King’s Cross Estate during the 2024 Olympic Games, ensuring seamless crowd management, brand integration, and multi-stakeholder alignment. * High-Impact Brand Takeovers: Managed complex experiential branding projects, including the Paris 2024 Olympic activation for Visa at Paddington Square, which featured a complex, large-scale external building wrap
*Delivered major in person conferences such as Microsoft Envision and London Tech Week *Delivered tech showcase event for Verizon x Burberry *Managed resources, scopes and budgets *Managed timing plan through Smartsheet *Liaised with suppliers, creating production schedules and foreseeing logistics
* Managed projects from initial proposals to final delivery * Sourced external freelancers * Responsible for all of the things that make projects run smoothly, monitoring scope & budget * Handled clients with confidence, managing expectations and contact reports * Created project plans and estimates * Planned meetings and report on status * Contracts, invoicing, budgeting, resourcing and managing freelancers, venues coordination Main clients includes: Egyptian Tourism Board Promotion, Count us In, Trillion Trees, ClientEarth, Ravensbourne University, Allianz Real Estate, Velocys, Museum of London, Paddington Sq, Planet Payments
• Managed clients and creative agency’s expectations on budget and timing • Supported the producer in the day to day conversations with client regarding shooting and editing of primary production assets (moving and still images) • Led the production of digital and print EN Masters from briefing to final delivery • Coordinated localisation requests from local markets, liaising between client HQ and internal transcreation hubs • Took responsibility for ongoing communication with stakeholders, tracking project status vs. schedules, delays Main client: Nestlé Nespresso
• Assisted the Creative Producer & Director with various tasks including props preparation, material sourcing, assisting on photo shoots, artwork preparation, estimates, invoicing and research for presentations Partial clients list: IBM, Penguin Random House, Lenovo, TIME Magazine, Wired, Axe, etc