Dartford, England, United Kingdom
A PMP / Prince2 / Scrum Master Certified Project Manager, with 13+ years experience in Banking. An approachable and collaborative leader, utilising project management skills and commercial awareness. Sustains competitive edge by using extensive knowledge of service delivery, products, compliance, analysis and reporting, controls and systems, training and stakeholder management. Persuasive communicator, innovative, with strong personal integrity and a reputation for exceeding service expectations, orchestrating teams, engaging stakeholders and making things happen in ever changing environments. Open to exploit skills in a position that requires a dynamic and objective driven Project Manager. Specialties: Project Management; Prince2, APMP Supplier Relationship Management; 3rd Party Vendor Management, SRM, SPM, Business Analysis; Project Management Office (PMO / PPSO), Change Management, Data Analysis,
Aviva Business Project Manager (Sept ’20 - Sept '22) - Delivery and execution of the Aviva Group IFRS17 programme objectives across two Markets, Aviva Reinsurance Legal Entity (Aviva International Insurance Ltd) and Aviva Ireland Life. Delivered: - Standard Project Management duties; Project Planning, Financial forecasting, Resource planning, RAID log, Business readiness, Post Implementation Reviews of Sprints, and more. - C-Suite Management information - Adherence to Programme Governance inc preparation of Mgt packs / slides; SteerCo, Audit Committee, Financial Reporting Committees, etc - Management of IT Defects through use of JIRA, running scripts, creating documents to present progress and challenge IT teams where required - Management and negotiate the prioritisation of Requirements through respective forums - Change Management - Elicit entry and exit criteria activities for Sprints agreeing Hand-Ins and Hand-offs HSBC Business Change Manager Global compliance to Internal Third Parties alignment to the revised Group Framework and Governance approach: Delivered: - Obtained impact assessment for each Entity (Country) of their current Internal Third party management framework against the target state. - Documented the relevant processes in a Change Impact Assessment matrix. - Provided Gap analysis and measurability of Materiality Assessment impact, Exit Strategy / planning status and more
- UK Premier Top Tier Lead delivering new Debit Card to HSBC’s Premier Top-Tier clients - Wealth Client Correspondence Agile delivery Lead of new externally hosted Wealth Management web-based platform for High-Net Worth clients whilst maintaining secure feeds to HSBC internal systems and processes. Managed delivery of Client Customer Video facility to Wealth Advisors in Birmingham in order to conduct video meetings with Wealth clients online - Delivery of Infrastructure Cyber-Security upgrades to two key HSBC Wealth Management systems utilising JIRA and Confluence tools, Including Oracle Database Upgrade, provision of NAS storage solution and reengineering file transmission process, WAS Upgrade.
Managing Group Irish projects concurrently in a dynamic goal oriented business unit to ensure objectives are met within approved budget and achieved within agreed timescales. Managing Group Irish infrastructure Risk profile to ensure compatibility and adherence to Group initiatives to remaining technically current. This programme acts as an enabler to maintain stability for the Irish portfolio from a systems infrastructure perspective. Key Achievements: SEPA/SWIFT 2014 – Delivered compliant payments platform for the Irish portfolio in line with EBA Legislation to ensure business continuity within approved budget and achieved within agreed timescales Implemented large Regulatory change governed by the Irish Revenue – Tax Relief at Source. Interpreted Legislation and built business requirement to adopt compliance for the Irish portfolio
Part of the team managing the Group’s largest outsourced supplier, with a contract worth upwards of €100m per annum. Key responsibilities included: Monitored and led supplier service level performance reviews to ensure that service levels were in line with evolving business requirements and against contractual agreements Managed contracts including negotiating commercial terms, costs and approved supplier spend Monthly provided specialist advice and recommendations to senior management on matters related to contractual agreements and services Led supplier governance, risk management and change forum Key achievements: Project managed a sourcing category strategy and delivered a 17% reduction in supplier spend Accountable for the entire contractual business relationship, change and annual expenditure for a credit card service provider (valued c.£1.2m annually). Delivered several projects / contractual initiatives; negotiated new contracts with existing suppliers, issuing contract terminations, deliver material contract change, etc