Manuel M.

AI Solutions Architect | Workflow Automation | Full-Stack Builder | eCommerce

Springfield, Massachusetts Metropolitan Area

About

AI Solutions Architect with 20+ years designing and scaling systems for startups and high-volume enterprises. Specialized in building agentic workflows, LLM evaluation frameworks, and end-to-end automation that turns data into decisions and decisions into shipped outcomes. Deep hands-on experience across the full stack—React, Node.js, Python, Astro, Cloudflare Workers—with particular expertise in context engineering, prompt architecture, and AIpowered product development. Proven track record helping technical and non-technical stakeholders adopt AI systems with clear human checkpoints, ensuring every automated step is observable and auditable. Bilingual: English (Full Professional) and Spanish (Native).

Experience

  • Founder & Technical Consultant at MannyKnows.com
    Feb 2026 - Present · 6 mos

    AI Implementation & Consulting • Founded an AI-powered business automation and consulting platform serving small-to-medium businesses across the Springfield–Hartford corridor, specializing in eCommerce, workflow automation, AI agents, and process optimization. • Consult with business owners on AI adoption strategy, evaluating LLM options, designing prompt architectures, and building production-ready AI integrations using Claude, GPT, and Gemini APIs. • Identified low-hanging-fruit automation opportunities across industries (law firm intake, contractor workflows, insurance renewal) through market research and client discovery. Full-Stack Product Development • Architected and shipped a complete digital ecosystem for a painting contractor business: Cloudflare Workers + D1 database powering 23 dynamic city/location pages, an AI-powered paint color preview application with 98 curated palettes, and an integrated chat agent for lead qualification. • Built the MannyKnows platform on Astro/Cloudflare Workers with a modular architecture, creating reusable components, API integrations, and a GitHub Copilot prompt documenting the full project structure and development conventions. • Researched and evaluated voice AI calling platforms (Vapi, Bland.ai, Retell) for automated lead qualification workflows and explored Parlant.io for building monetizable AI agent services.

  • Senior eCommerce Operations Analyst at Bob's Discount Furniture
    Jul 2018 - Jan 2026 · 7 yrs 7 mos

    AI Model Evaluation & Implementation • Led a comprehensive AI proof-of-concept evaluating seven LLMs (GPT-4, GPT-3.5 Turbo, Gemini 1.5 Flash, Claude, and others) for automated product description generation in the brand’s “Little Bob’s” voice. • Built a Google Apps Script evaluation framework processing Hybris ImpEx product data, with AI self-evaluation logic for autonomous quality control. Conducted cost-per-token analysis ($0.0015–$0.40/1K tokens) and narrowed to three semi-finalists. • Identified architectural requirements for production scaling to 500+ SKUs, including prompt architecture design, output validation pipelines, and integration with existing content workflows. Platform Architecture & Integration • Served as de facto solutions architect bridging legacy SAP Hybris systems with modern Bloomreach CMS, implementing cross-platform integrations spanning Hybris, Bloomreach, and Cloudinary CDN. • Developed Playwright-based web scraping and testing tools for site auditing, content validation, and competitive analysis on mybobs.com. Front-End Solutions Development • Architected JavaScript-based CMS components within Bloomreach: modal systems with CSS-only tabs, accordion functionality, FAQ frameworks, holiday banner scheduling with ABTasty integration, and responsive pages. • Implemented Cloudinary image/video optimization (migrated from Vimeo) with automated quality parameters (q_auto:eco) in banner generation scripts. Workflow Automation & Data Operations • Designed and implemented complex operational workflows using Make.com and Zapier, turning market signals into structured work and reducing manual coordination across eCommerce operations. • Built Google Apps Script automations for banner generation with Cloudinary optimization, Jira-to-Sheets reporting, and SEO/JSON-LD schema implementations. • Led user behavior analysis using Quantum Metric and AB Tasty; designed and executed A/B tests that optimized conversion funnels and reduced cart abandonment.

  • eCommerce Digital Marketing Specialist at Dynamic Pixels
    May 2016 - May 2018 · 2 yrs 1 mo

    Shopify Storefront Development & Architecture • Built and operated CherryVibes.click, a Shopify-based eCommerce store importing products from U.S. retailers(Amazon, Shein, eBay) into Costa Rica, including custom product import tooling, pricing conversion systems, and bilingual Spanish content. • Developed a custom Shopify Hydrogen (React-based) storefront with headless architecture, configuring Shopify CLI, environment variables, and Oxygen deployment pipelines from local development to production. • Architected a React/Remix product import application with URL validation, batch processing, and direct Shopify API integration for automated product creation with metafields and inventory management. Multi-Client Platform Configuration & Growth • Configured and optimized eCommerce platforms for multiple clients, streamlining store operations and improving operational efficiency by 30%. • Executed paid social campaigns across Facebook, YouTube, and Instagram that drove a 145% increase in website traffic and a 65% boost in sales within the first month. • Managed technical SEO and Google AdWords accounts, resulting in a 25% rise in organic traffic and a 35% increase in paid conversions. Front-End Engineering & UX • Designed responsive landing pages with optimized conversion funnels, animated digital signage interfaces, and email marketing templates—contributing to a 30% increase in lead generation. • Built custom Shopify theme components, footer systems, and promotional displays with newsletter integration and trust seal implementations for the Costa Rican market.

  • Customer Success Manager & Global Operations at Junar
    Jan 2015 - Apr 2016 · 1 yr 4 mos

    Managed the full client lifecycle for 20+ global government and enterprise accounts on Junar’s open data platform, driving a 15% increase in retention through proactive support and strategic onboarding. • Configured Open Data portals, tested large-scale dataset imports, and managed server operations for high-profile clients. Developed custom HTML/CSS templates for branded deployments. • Led remarketing initiatives and advanced module demonstrations, resulting in a 30% increase in product adoption and up-sales.

  • Technical Implementations and Solutions Specialist at Accenture
    Jan 2010 - Dec 2014 · 5 yrs

    Managed end-to-end technical implementations for enterprise clients including CDN integrations, live portal design/development, encoder configuration, and media player deployment. • Incorporated custom live and on-demand streaming solutions with media acceleration, content targeting, and media encryption—enhancing product offerings and platform capabilities. • Served as Project Manager for customer and internal projects and as Subject Matter Expert (SME) in system capability to internal business teams.