Los Angeles Metropolitan Area
I am a results-driven leader with a strong foundation in data analytics, strategic planning, and operational excellence. Currently, I serve as an Operations Manager II at Amazon, where I lead high-performing teams to optimize fulfillment center operations, improve efficiency, and drive continuous improvement initiatives. With experience in project management and analytics, I excel in fast-paced environments where I identify inefficiencies, streamline workflows, and improve performance through structured problem-solving. At Amazon, I use SQL and Tableau to analyze pick rates, cycle times, and cost per unit (CPU), driving my team towards optimized routes and reduced delays. I work closely with departments such as Inbound, Outbound, and ICQA to ensure smooth handoffs and resolve bottlenecks in real time. My ability to break down complex data into practical solutions has led to measurable gains in throughput, labor efficiency, and overall fulfillment speed. I am always looking to connect with professionals who share a passion for business strategy, financial optimization, and data-driven decision-making. Let’s connect!
Lead and manage a team of 140+ associates in the Pick department, ensuring productivity, safety, and quality standards are met. Drive order fulfillment efficiency, optimizing pick path strategies and CAP workflow to improve processing speed and reduce cycle times. Monitor Key Performance Indicators such as pick rates, defect rates, and cost per unit (CPU) to ensure operational excellence. Utilize data-driven decision-making and real-time analytics to identify bottlenecks, improve throughput, and enhance overall department performance. Collaborate cross-functionally with Inbound, Outbound, and ICQA teams to streamline fulfillment processes and meet customer demand. Enforce Amazon’s standard work procedures and safety protocols, reducing workplace incidents and maintaining compliance with OSHA regulations. Coach and develop front-line associates, conducting performance reviews, training, and mentoring to drive engagement and career growth. Lead continuous improvement initiatives using Lean and Six Sigma principles to enhance efficiency and reduce operational costs. Manage labor planning, shift scheduling, and resource allocation to align with peak volume periods and optimize workforce utilization.
Tutored UCSD students in mathematic topics such as partial differential equations, mathematical analysis, game theory, number theory, abstract algebra, advanced linear algebra, and probability.