Paris, Île-de-France, France
Strategic Revenue Leader with 15+ years of experience in high-growth SaaS and Tech ecosystems. My core mission is to transform sales organizations into high-performing, sustainable growth engines. As Head of Revenue at easiware, I lead the convergence of RevOps, SDR, Account Executives, and Marketing teams, ensuring a seamless Go-To-Market (GTM) strategy that aligns technology with human excellence. Revenue Leadership & GTM: Full-cycle ownership of the revenue engine, from demand generation to closing. I specialize in building scalable GTM models that integrate Business Alliances and Technology Partnerships. Sales Excellence: Expert in implementing rigorous methodologies (MEDDPICC, Value-based selling, Challenger Selling) to navigate complex sales cycles, secure C-Level buy-in, and ensure accurate forecasting. AI-Powered Growth: Pioneering the use of AI (Mistral-based) to augment sales performance and customer engagement, turning technology into a tangible competitive advantage. People-Centric Management: I focus on Sales Enablement and team dynamics to foster a culture of accountability and high performance. Last achievement: 118% of 2025 Annual Quota 190% of Q1 2026 Quota. ------------------ Leader stratégique avec 15 ans d'expérience dans l'écosystème SaaS High-Tech, je transforme les organisations commerciales en moteurs de croissance prédictibles et scalables. Expertise Clé & Impact : Revenue Leadership & GTM : Pilotage transverse des pôles RevOps, SDR, AE et Marketing. Conception de stratégies Go-To-Market intégrant Alliances et Partenariats Tech. Excellence Commerciale : Expert en cycles de vente complexes et méthodologies de haut niveau : MEDDPICC, Value-based selling et Challenger Selling. Adoption de l'IA dans la démarche commerciale Intégration de l'IA (Mistral) pour optimiser la performance commerciale et l'engagement client : permettre à l'équipe de se concentrer là où elle a le plus de valeur. Sales Enablement : Coaching d'équipes et culture de la performance. Accent mis sur la qualité des opportunités commerciales et le problème résolu. (Value selling + Problem solving) Forecasting & Pipeline : Gestion rigoureuse de la donnée pour une visibilité totale sur le revenu. Associer la donnée (analyse quantitative) et la profondeur des analyses (qualitative) Performance : 118% d'atteinte du quota d'équipe (Net New ARR) sur la dernière année via une stratégie de pénétration et de mobilisation des partenaires. 190% sur le Q1 2026.
easiware est une solution française de gestion de la relation client dédiée aux équipes Service Client. Partenaire intégré d’Axialys, Mayday, Myopla, OnePilot, Viadialog, Diabolocom, Smart Tribune, CM.com, Goodays, Partoo, Splio, Actito, Shipup, Skeepers... Notre mission : transformer la relation client pour la rendre plus fluide, efficace et humaine. Avec easiware, les équipes peuvent : 📞 Centraliser les canaux : email, téléphone, SMS, WhatsApp, livechat, chatbot, Meta Facebook, Instagram, selfcare, avis clients. 🔍 Obtenir une vision 360° du client : historique, commandes, avis, NPS/CSAT, données métier (fidélité, livraison en cour, scoring…). ⚙️ Simplifier le travail des conseillers : routage intelligent, priorisation par IA, traitement en masse, modèles de réponse, base de connaissance. 🤖 Accélérer les réponses grâce à l’IA intégrée basée sur Mistral : rédaction assistée, suggestions automatiques, agent augmenté. 📊 Piloter la performance : tableaux de bord personnalisables, KPIs, suivi en temps réel de la satisfaction. Plus de 400 marques nous font confiance pour rendre leur service client plus efficace et fidéliser durablement leurs clients. ------- easiware is a French customer service management solution built for support teams. We help brands transform customer service into a faster, smarter, and more human experience. With easiware, teams can: 📞 Centralize channels: email, phone, SMS, WhatsApp, chat, social media, selfcare, reviews. 🔍 Gain a 360° customer view: history, orders, reviews, NPS/CSAT, business data (loyalty, delivery, scoring…). ⚙️ Streamline agent workflow: smart routing, prioritization, bulk actions, templates, knowledge base. 🤖 Speed up replies using integrated Mistral AI: writing assistance, suggestions, AI-augmented agents. 📊 Monitor performance: customizable dashboards, KPIs, real-time satisfaction tracking. Over 400 brands trust easiware to improve service efficiency and build customer loyalty.
- Cross-Functional Revenue Leadership: Directed integrated Marketing, SDR, and Account Executive teams to eliminate silos and maximize ARR/MRR growth. - Strategic GTM & Partnership Management: Orchestrated high-level business and marketing partnerships to expand market share and brand authority. - Sales Enablement & Framework Design: Engineered scalable sales processes and rigorous qualification frameworks (e.g., MEDDIC, SPIN) to drive predictable pipeline performance. - Key Account Strategy (C-Level Engagement): Managed high-value institutional accounts, overseeing the full sales cycle for complex, multi-stakeholder deals. Crystalchain turns traceability into a strategic asset. With reliable data, we enhance transparency, trust, and customer experience. 🚀 Digital Supplier Mapping & Data Collection Simplify data collection with our AI-powered platform and secure blockchain integration. 📱 Integrate QR codes on products in-store to boost digital customer experience by providing data-driven insights. 🌱 Life Cycle Analysis (LCA) & Environmental Impact Measure and reduce your footprint with precise LCA calculations. ✅ ESG Alignment & Actionable Plans Turn CSR goals into impact with verifiable sustainability claims. 📜 Regulatory Compliance & Risk Management Stay ahead of CSDR, AGEC, and eco-design regulations. 🌍 Carbon Removal & dMRV Solutions Ensure accurate MRV for carbon credits, enabling reliable carbon removal and finance. Accounts : InVivo, Suez, Carlsberg, Chargeurs, Monoprix, Jules, Coopérative U...
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