London, England, United Kingdom
A hardworking, diligent and conscientious person who works well in a team environment and can be relied on to complete a task in an enthusiastic way. I have developed strong research, analytical skills and an advanced informational technology ability. I am a very organised worker with great communicational and interpersonal skills. Having lived in the US, England and China, I am culturally conscious and can easily adapt to a new situation.
Rithum is the new brand representing the culmination of several brands including CommerceHub, ChannelAdvisor, Dsco, and Cadeera.
Pre-Sales Solution Consultant for Commerce Cloud. Identified and address business challenges, crafted value-driven solutions to ensure client success in ecommerce transformation (from personalisation, upsell, increased AOV and conversion rates, payment & post-purchase). Led the creation of strategic sales POVs and immersive customer experiences, showcasing the full potential of Salesforce technology across retail, consumer goods and travel industries. Delivered tailored and persuasive demonstrations to business and technical stakeholders.
Functional Lead responsible for solution design of a Master Data Management platform for a US-based retail pharmacy company, liaising with senior client stakeholders in the US and UK. The platform serves over 15,000 vendors to propose over 10 million products to get to market quicker, servicing 25 million customers over 8,500 stores, and maintain better data quality on a centralised platform to integrate with SAP, eCommerce and legacy systems.
I was in charge of: -all outbound communications to our customers, managing 3 weekly customer newsletters (Straight Talks) and one monthly prospect newsletter (Digital Futures) -Supporting the Digital Experience Lead on uploading content on our website and on social media (Linkedin and Twitter) -Managing Ovum’s annual flagship customer event microsite (Ovum Digital Futures 2017)
I was selected as Social Secretary of the East Asian Research Society. As part of my responsibilities, I was in charge of organising events such as our weekly traditional English Afternoon tea, Christmas dinner, language partner 'speed-dating' as well as social events throughout the year. I was also the society's netball captain, which was a fun team activity and rewarding introducing a new sport to international students who have never played before.