Boston, Massachusetts, United States
Architect solutions in NetSuite, Salesforce, Zendesk, eCommerce, CLM, Field Service, and other applications to support 40% YoY company growth. Manage team of 4 Business Analysts and Engineers to implement and enhance business applications and system integrations, driving efficiency and scalability in a high-growth environment. Lead enterprise change management for Lead to Opportunity, Order to Cash, and Procure to Pay processes. Analyze business processes, identifying key areas for improvement resulting in streamlined workflows and automations. Develop and maintain a strategic roadmap for business applications and integrations to align with company goals and objectives. Evaluate new SaaS or Services Vendors and manage dozens of existing Vendors. Develop, maintain, and monitor 190+ EDI and API Integrations in iPaaS (Workato).
Architected, developed, and implemented strategies to enhance the integration of NetSuite Advanced Revenue Recognition, Contract, and Fixed Asset Modules with other business systems and processes for seamless data flow. Designed and implemented automations in NetSuite through SuiteScript and SuiteFlow for core O2C and P2P processes. Architected and implemented SuiteScripts to automate F&A processes with Advanced Revenue and Fixed Asset modules. Partner with cross-functional teams to identify and prioritize system integration needs based on business objectives and requirements. Implemented Fulfillment EDI Integrations reducing Logistics manual workload by ~60%.
Lead supplier performance initiatives through process improvement, ERP/WMS selection, operations and technical consulting, system implementations and supply chain visibility while driving internal and external efficiencies through supply chain technology. Technical product design, implementation and troubleshooting. Establish and drive KPI’s and overall team goals. Proficient in API and EDI integrations.
Route all ocean and air imports, manage all domestic truckload, LTL, parcel and flatbed transportation, inventory management of brick and mortar and multiple third party warehouses, negotiate contracts and rates with warehouse and transportation vendors. Managing supplier production with purchasing and procurement teams. Cost management of international and domestic freight spend. SOP Implementation of international and domestic supply chain operations. Experienced in NetSuite ERP, Mercurygate TMS, Cargowise WMS and Ozlink WMS.
Manage 15-20 Account Executives generating $140,000-$180,000 per day in revenue, lead a cross-functional team fulfilling day to day operations, manage warehouse activity (shipping/receiving/storage/fulfillment/pricing and sales), drive revenue and cost savings directly affecting the bottom line. Experienced in Cargowise WMS and Mcleod TMS. Proficient in market transportation and warehouse pricing.