Morgan Shaw

Data & Analytics Manager - Remediation Analytics at NatWest Group

Belfast, Northern Ireland, United Kingdom

About

Experience

  • NatWest Group (Full-time · 3 yrs 11 mos)
    • Data & Analytics Manager
      Mar 2025 - Present · 1 yr 5 mos

      Remediation & Customer Vulnerability Analytics

    • Engagement Performance Manager
      Sep 2024 - Mar 2025 · 7 mos

      Secondment to Digital Transformation in NatWest Group. Guided the Digital Optimisation Team to streamline the reporting of statistical outcomes in CRO experiments and supported the customer journey tracking and measurement of customer engagement with digital messages.

    • Data Analyst
      Sep 2022 - Aug 2024 · 2 yrs

      Team: Customer Strategy Analytics

  • Data Analyst at HM Revenue & Customs
    Sep 2021 - Sep 2022 · 1 yr 1 mo

  • Statistics Tutor at University of Glasgow
    Oct 2020 - Mar 2021 · 6 mos

    - Hosted virtual tutorials for up to 15 first year students to address queries surrounding the module material. - Supported virtual R Studio lab sessions for third year students alongside the course lecturer and two teaching assistants.

  • Universal Analyst at NatWest Group
    Aug 2019 - Aug 2020 · 1 yr 1 mo

    Team: Customer Strategy Analytics

  • Restaurant Shift Supervisor & Waiting Staff at Greens Pizza
    Sep 2014 - Jul 2019 · 4 yrs 11 mos