Huntsville, Alabama, United States
• Makes travel reservations for engineers and sets budgets for TDY missions • Processes travel orders and travel vouchers through CEFMS (Corps of Engineers Financial Management Systems) to ensure timely reimbursement • Files daily reports, training certificates, and other materials for employee records • Certifies time and attendance sheets and maintains accurate attendance records • Coordinates training and processes training requests • Runs reports and creates spreadsheets to calculate overtime pay
• Managed customer accounts for Blue Cross Blue Shield of New Jersey • Wrote call center scripts to improve customer service interactions • Assisted customers with their health insurance questions and concerns via online chat and phone calls
• Corresponded with clients via phone calls, email, and text to determine project needs and goals • Created contracts with clients negotiating pay and establishing project deadlines • Wrote and edited books, e-books, blogs, and website content
• Increased traffic to Millar Chiropractic Clinics Facebook pages by up to 500% • Maintained multiple social media pages including Facebook, Twitter, Instagram, and Google+ • Researched and posted informative articles related to chiropractic medicine on the company blog • Replied to comments, messages, and reviews on social media pages • Established online affiliations and networked with other chiropractic offices
• Maintained student records via iNOW (informationNOW) • Filed and copied materials for hard copies of student records • Worked with parents and teachers to arrange student transportation • Collected technology fees from students and parents for laptops and other electronic student equipment