Guelph, Ontario, Canada
I am a second-year Biomedical Toxicology co-op student at the University of Guelph with an interest in health sciences and patient care. I am passionate about applying scientific knowledge in real-world settings to support health and well-being. Through hands-on laboratory experience, I have developed strong attention to detail, analytical thinking, and the ability to follow strict instructions. In addition to my academic background, I bring experience in administrative support and customer service, where I strengthened my communication, organization, and multitasking skills. I am reliable, adaptable, and enjoy working in fast-paced environments that require both precision and teamwork. I value building strong relationships and contributing to positive client and patient experiences.
-Provided fast, friendly customer service while accurately taking orders and handling cash/credit transactions -Prepared beverages, food items, and baked goods (donuts, muffins, bagels) following company standards -Managed baking schedules to ensure consistent product availability during shifts -Maintained cleanliness and sanitation of front counter and kitchen areas in compliance with health regulations -Monitored inventory, restocked supplies, and followed proper stock rotation (FIFO) to reduce waste
- Coordinated with scheduling teams to streamline shipment logistics, ensuring timely production and delivery while maintaining accurate tracking of timelines. - Performed monthly bank reconciliations and maintained detailed customer account records using spreadsheets, ensuring financial accuracy and consistency. - Managed daily invoicing processes and supported both accounts payable and accounts receivable functions through accounting software. - Delivered professional customer service by handling inquiries, processing payments, and directing calls to appropriate departments efficiently.
-Operated laboratory equipment, performed blood staining and microscopic analysis of swab samples. -Utilized hematology and urinalysis analyzers to support accurate diagnostic results. -Assisted with animal examinations and diagnostic procedures to support patient care. -Maintained detailed patient records and documented clinical notes.