Stockton, California, United States
Experienced Accounts Receivable Clerk with a demonstrated history of working in the mental health care industry. Skilled in Banking, Sales, Store Management, Management, and Inventory Management. Strong accounting professional graduated from S.J. Delta College.
- Reviewing County contracts and amendments for financial related authorization, billing and collection requirements and disseminates information to the facilities and AR Department. - Monitoring County websites/publications and attending County sponsored trainings to ensure compliance with revenue capturing and billing rules and regulations. - Tracking key timelines and implementation dates of new County rules, regulations, and processes to ensure implementation and compliance both at the facility and AR corporate levels. - Reviewing, reconciling, and auditing County admission, eligibility and charge documentation. - Confirming accurate recording of days and units in both the AR and County administered financial systems and facility program supporting documents. - Monitoring, reviewing, and auditing of County eligibility/authorization, census, ancillary revenue and cash receipts documentation. Recording County contract revenue for County cost reimbursed programs. - Confirming accounts receivable balances are identified and are reflected in the AR Aging document. - Organizing, confirming, and maintaining accurate billing using AR system. - Confirming receipt of preliminary billing review, received from the facilities, are timely and accurate. - Generating/preparing claims for submission monthly and on an interim basis as required. - Confirming the accurate recording of payments/denials in the AR system(s). - Completing revenue adjustments identified and processing write-offs as directed by AR Department leadership. - Gathering supporting documentation for entry of required data into county databases. - Review of documentation accuracy through utilization of facility clinical staff as required by individual county database. - Entry of required data into county databases and reconciling charges to invoice. - Maintaining, reconciling, and distribution of the County Outstanding and other management reports utilizing source documents and AR system.
- Confirming accounts receivable balances are identified and are reflected in the AR Aging document. - Organizing, confirming, and maintaining accurate billing using AR system. - Confirming receipt of preliminary billing review, received from the facilities, are timely and accurate. - Verifying accurate and timely billing for assigned receivables utilizing AR source documents, including census reports and county contracts. - Generating/preparing claims for submission monthly and on an interim basis as required. - Identifying, resolving, and recording of billing/payment errors. - Confirming the accurate recording of payments/denials in the AR systems. - Completing revenue adjustments identified and processing write-offs as directed by AR Department leadership. - Gathering and entry of required data into county databases and reconciling charges to invoice. - Monitoring and verification of third-party eligibility and authorization source documentation. - Review of documentation accuracy through utilization of facility clinical staff as required by individual county database. - Preparation, reconciliation, and submission of invoices requiring manual completion and/or additional documentation. - Maintaining, reconciling, and distribution of county contracts, the County Outstanding and other management reports utilizing source documents and AR systems. - Ensuring Business Office Services Collection Policies and Procedures are adhered to by business office personnel. - Collection efforts meet established criteria for timely follow-up. - Facilities accounts receivable balances are at or under the goals established by AR Department leadership. - Conducting reviews and documenting billing and collection efforts of all County account balances in the AR system. - Monitoring and ensuring facility business office personnel are adequately and accurately following up on outstanding receivables.
- Gathering and verifying the accuracy of required source documentation necessary to complete third-party cost reports and audits. - Reviewing and/or auditing third-party admission, eligibility, and charge documentation. - Confirming accurate recording of census through the verification of third-party eligibility documentation and facility program supporting documents. - Examining Share of Cost (SOC) and non-covered services (NCS) documentation and third-party contract exclusions to ensure accurate recording in advance of billing. - Monitoring and review and/or audit of third-party eligibility/authorization, census, and ancillary revenue and cash receipts documentation. - Confirming and entering required data/information during A/R financial system or new facility set-up. - Assisting in completion and verification of centralized third-party revenue and expense recording, billing/collection functions. - Examining and classifying the source documentation used for the submission of accurate billing monthly documents prepared by facility. - Organizing and maintaining client eligibility/authorization documentation required for audit retention. - Reconciling A/R financial system reports to the bank deposit information and cash receipts source documentation to ensure accuracy. - Gathering/preparing third-party claims for submission monthly and on an interim basis as required. - Identifying, resolving, and correcting revenue, expense and cash recording errors. - Development, preparation and distribution of A/R related reports, to appropriate individuals at management and facility level. - Ensuring Business Office Services Policies and Procedures are adhered to by facility business office personnel. - Updating and managing facility rate schedules in the AR system. - Identifying inaccuracies in the recording of revenue and billing of accounts receivable for services paid for by third-party payers.
- Excellent customer service skills and ability to be calm and effective in a fast-paced environment. - Manage and generate entire store product orders on a weekly (or as necessary) basis to meet sales goals and customer demand. - Oversee the visual merchandising of the entire store, including product placement, shelf and display appearance, according to company standards. - Lead associates in carrying out merchandising plans and customer service objectives. - Leading recruitment, development and retention of a team that operates with clear objectives and strategies in order to achieve goals. - Organize and maintain proper inventory levels in store backroom in order to meet store merchandise scrap and shrink objective. - Manage receiving of merchandise according to company inventory and safety standards. - Responsible for planning and executing Store Seasonal Set-Ups. - Understand Profit & Loss statements (line item level), and be able to effectively manage cost controls. - Coach and counsel associates on performance issues as required. - Manage work schedules according to the budgeted hours and business needs. - Manage external vendors. - Act as first point of contact for all safety, customer and associate issues and work within company guidelines to find the best possible resolution of those issues. - Self-motivated, driven with a strong work ethic. - Polished interpersonal and communications skills.
- Providing excellent customer service. - Processing account transactions effectively. - Helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud. - Sharing the benefit our customers may receive when meeting with a banker. - Balance their cash drawers. - Be strong team players who take pride in performing well and enjoy helping others.