Cebu, Central Visayas, Philippines
• Doing hard sales to hot prospects to obtain bank statements for credit card processing • Maintaining 2-3 statements per cut-off to meet quota
Homeowner Communication: provide milestone updates, communicate during project stages, and handle customer escalations Project Management: Ensure timely progress within SLAs, coordinate interdepartmentally, and manage project scope Finance: Handle loan/utility reimbursements, milestone payments, and photo collection for finance acceptance Major Project: Achieve F5D incentive, expedite project completion within 90 days, track office metrics, and drive referrals Other Duties: Perform additional tasks as assigned
• Acted as main point of contact for clients regarding all queries into solar energy products, availability, pricing, and other specifications • Kept clients and leads updated of their project status • Built loyal and strong client relationship by going the extra mile to accommodate needs