Mississauga, Ontario, Canada
At Cognizant, my role is to spearhead the development of digital healthcare platforms, focusing on enhancing user experience and streamlining provider interactions. Our recent launch of the My Blue application's new capabilities is a testament to our team's commitment to innovation, resulting in increased member engagement and operational efficiencies. With expertise in mobile and web application development, I've been instrumental in driving product strategy and customer engagement. My prior experience at Amdocs, where I launched Video on Demand for various platforms, aligns seamlessly with my current mission to deliver intuitive and accessible healthcare technologies. The goal is to empower users and support our organization's vision of transformative digital solutions.
Clearbridge Mobile is a mobile app development company that leads the industry in the delivery of native applications. The trusted mobile partner for more than 35 Fortune 500 companies. As a Product Manager, successfully launched new features on video streaming mobile (iOS, Android) and OTT (Roku, Apple TV) apps in sports media domain. - Launched Video on Demand (VoD) feature across platforms (mobile and OTT) to increase user engagement - Owned Product Roadmap for all the platforms and aligned with the key stakeholders on the deliverables - Prioritized product features with focus on customer satisfaction and organization goals
Business Drives offers ERP applications for Healthcare providers. It manages and integrates Healthcare business's Electronic Medical Record system along with financials, supply chain, operations, reporting, manufacturing, and human resource activities. It is cloud based and provides both web and mobile applications. This ERP application is built using Business Drive's zero code platform which is used to build this secure and customized application o Collaborated with key stakeholders to create a product vision, strategy and product roadmap. o Researched the target segment, market and the user personas to understand their needs and created dashboards catered to their needs. o Captured customer feedback via focus groups, empathy interviews and looped the feedback in the features to be implemented. o Created progress report of the development and presented it to key stakeholders and adjusted timeline based on changing requirements. o Collaborated with key stakeholders to create a product vision, strategy and product roadmap. o Researched the target segment, market and the user personas to understand their needs and created dashboards catered to their needs. Achievements: - Digitized 100 medical documents to ensure the end user can fill and sign. - Introduced, implemented agile methodology, and coached the team - Designed and implemented new features on Appointment booking, scheduling, Internal messaging, HR module,Reports and analytics in the Seinaa (ERP for Healthcare Providers)
Planned the product feature release roadmap for Accenture Academy, a cloud-based learning and development product. Defined user personas in the target segment to define solutions resolving their pain points. Understood the market landscape, competitive strategy, and customer behavior in emerging markets through secondary research and analysis Collaborated with the product owner frequently to provide accurate business context and collect any feedback on implementation feasibility.
Worked as a business analyst to identify gaps in the Datawarehouse (EDW) for Target (US Retailer) and ensure the data is flowing accurate across the systems. Responsible to create functional requirement documents, Use cases, Requirement traceability Matrix (RTM), UAT and postproduction data validation.