Monica Copas

Transformational COO | Driving Operational Excellence & Strategic Growth | Committed to Making a Lasting Impact Through Leadership and Innovation

Cincinnati Metropolitan Area

About

About Me As the Chief Operating Officer of a franchise network comprising 65 salon locations, I bring a results-driven approach to operational management and strategic growth. My primary focus is to enhance organizational efficiency, drive profitability, and ensure consistent delivery of high-quality services across all locations. With extensive experience in franchise operations, I am adept at implementing standardized processes, optimizing resource allocation, and fostering strong relationships with franchise partners. I believe that operational excellence is achieved through data-driven decision-making and a commitment to continuous improvement. I am passionate about developing and mentoring leaders within our organization, ensuring that every team member is aligned with our business goals and equipped to contribute to our success. My goal is to create a culture of accountability and innovation that not only meets but exceeds the expectations of our clients.

Experience

  • Chief Operating Officer at LNJ Investments Corporation
    Jul 2019 - Present · 7 yrs

  • Senior Director of Operations at Regis Corporation
    Mar 2010 - Jul 2019 · 9 yrs 5 mos