Mona Razaghi

Senior Retail, Operations & People Leader

Copenhagen, Capital Region of Denmark, Denmark

About

I am a highly motivated and results-driven leader with extensive experience in retail and people management. I thrive under pressure, enjoy solving complex problems, and make decisions quickly and effectively while maintaining a professional and positive attitude. With strong communication and interpersonal skills, I build trust and effective relationships across all levels of the business – from team members to senior stakeholders. I am passionate about developing people, driving performance, and creating environments where teams can succeed together.

Experience

  • Nike (3 yrs 3 mos)
    • GO manager
      Dec 2025 - Present · 8 mos

      Grand Opening Manager Lead end-to-end execution of large-scale store openings and retail transformation projects across international markets, ensuring operational excellence from planning to launch. I manage cross-functional teams from diverse countries and cultures, driving alignment, speed, and high performance under tight timelines. Oversee project readiness across operations, people, training, visual merchandising, and business execution while solving complex challenges in fast-paced environments. I learned through out my projects, to build up trust quickly, elevate team capability, and deliver successful openings by combining strategic leadership, adaptability, and strong people development.

    • Head Coach
      May 2023 - Present · 3 yrs 3 mos

    • Head Coach
      Apr 2025 - Jul 2025 · 4 mos

      I supported Nike’s most complex store in Belgium (Maasmechelen), with a strong focus on people leadership, merchandising, and operational excellence. My role included coaching the management team, supporting Visual Merchandising to elevate the customer journey, and implementing routines and structures that strengthened daily execution and team performance.

  • Retail Manager at byBiehl
    Oct 2022 - Apr 2023 · 7 mos

    As Retail Manager, I led retail operations and store teams to deliver strong sales results and outstanding customer experiences. I worked closely with Visual Merchandising to strengthen brand identity in stores and supported B2B customers with tailored merchandising solutions. My role combined people leadership, business performance management, and building strong relationships to drive growth across the market. I was mainly responsible of 3 stores.

  • via. DANESE ()
    • Office Manager
      Jun 2022 - Aug 2022 · 3 mos

    • Brandmanager
      Jun 2022 - Aug 2022 · 3 mos

  • Inditex (8 yrs 4 mos)
    • Store Director
      Mar 2015 - Jun 2022 · 7 yrs 4 mos

    • HR-generalist
      Mar 2016 - Sep 2016 · 7 mos

    • Department Manager
      Mar 2014 - Mar 2015 · 1 yr 1 mo

  • Store Manager at Karen Millen
    Apr 2013 - Mar 2014 · 1 yr