Mona M.

Nurse Extern | Clinical Researcher

United States

About

Detail-oriented professional with a B.S. in Biomedical Science and a B.S. in Nursing and over five years of experience in laboratory procedures, clinical data management, and research support. Skilled in specimen collection, sample preparation, staining, microscopy, and quality control within clinical and academic lab settings. Experienced in maintaining laboratory equipment, ensuring regulatory compliance, and accurately documenting results using EMR and data analysis systems. Committed to precision, efficiency, and advancing Mercy Health St. Vincent’s mission of delivering high-quality, faith-based patient care through excellence in laboratory science.

Experience

  • Clinical Nurse Externship at Mercy Health
    Sep 2025 - Present · 10 mos

    • Assisted registered nurses and medical doctors in a fast-paced environment, enhancing patient care and support. • Developed clinical skills through hands-on experience in telemetry and point-of-care testing. • Conducted capillary blood glucose checks and phlebotomy, ensuring accurate specimen handling. • Collaborated with healthcare professionals to ensure proper lead placement and monitor patient conditions.

  • Clinical Support Analyst at Oracle
    Feb 2022 - Jun 2024 · 2 yrs 5 mos

    • Leveraged comprehensive knowledge of operating systems, hardware, software, and Oracle products to support customer environments. • Conducted detailed troubleshooting investigations, including application reviews, information gathering, and workflow testing. • Collaborate with healthcare providers to optimize system functionality and enhance user experience. • Manage and analyze clinical data to support system improvements and user training. Adheres to AIDET standards to consistently achieve high levels of customer satisfaction. • Proficient in utilizing Picture Archive Communication Systems (PACS) and RIS/SMS systems for managing patient data. • Oversees the release of digital information, ensuring timely availability of records to patients, physicians, and clinical staff.