Huntsville, Alabama, United States
Results-oriented program management and acquisition policy executive with 17+ years of experience optimizing operations, mitigating complex logistics challenges, and delivering exceptional outcomes. Proven track record in project management, integrated logistics, customer service, training, and mission fulfillment. Skilled in building coalitions, leading teams, and fostering a safe and trustworthy environment. Expertise in developing and implementing strategic plans, analyzing complex data, and providing expert guidance to senior leaders.
Self-starter with extensive experience managing the development of provisioning data; researching data integrity issues; creating and reviewing sustainment documents; providing guidance on new policies, directives, and initiatives; leading and facilitating working groups to resolve problems related to the program’s performance, schedule, and cost; briefing senior leaders to communicate positive or negative information; and mentoring and training junior personnel.
Developed and edited a wide variety of professional media for print and Web using a range of software products. Clients included educators, researchers, students, non-profit organizations, corporations, city and state governments, and higher education institutions. Services included technical writing; instructional design training; multimedia development; managing research, legal, personal, and financial matters for clients; and Web design consultation.
Performed research; uploaded podcasts to iTunes; edited video in Adobe Premiere, audio in Audacity, and graphics in GIMP, Adobe Fireworks, Illustrator, and Photoshop; located reference articles by using online research databases such as EBSCOhost, contacting authors or copyright holders, and actively searching the Internet and library catalogs; provided technical support; scanned materials; and created and updated WebCT/Vista pages for the Director of both Graduate Studies in Information Design and Communication and the Usability Center.
Served as Agency’s Webmaster; updated and enhanced Agency’s Web site including necessary photography using FrontPage, HTML, Photoshop, and Visual Basic; maintained and handled technical support for listserv; trained division personnel to use new software; interviewed and consulted subject matter experts (SMEs); wrote feature articles for internal and external publications; completed invitation to bid (ITB) processes; solicited bid requests; wrote purchase orders; converted documents for Web and print formats using Adobe Acrobat Pro and HTML; copy edited handbooks, manuals, and other documents for Agency programs in PageMaker and Word; created specific documentation as needed; prepared display boards for use in conventions and meetings; and provided editorial support to other Medicaid employees.