Johannesburg, Gauteng, South Africa
I consider myself a very motivated and driven individual with a passion for continuous growth and learning throughout my career. I have gained valuable experience in different industries. I adapt quickly to challenges and I have great problem-solving abilities. I believe in maintaining a positive and collaborative work ethic. I am confident in my ability to contribute to the success of a company, team. I will be more than happy to bring my diverse skill set to make a meaningful impact in this role.
Implementing new policies Maintaining and revising client data Supporting Customer Care, Sales, and Claims departments Addressing customer queries with effective solutions Cancellation
• Implementing new customer policies • Amending customer details • Policy Renewals • Secured rates through negotiations with brokers • Policy Termination
Facilitating customer bookings for licences and drivers Address customers' complaints with understanding and care Navigate high-stress situations with professionalism under pressure while resolving disputes Delivered exemplary and efficient customer service to clients
Organising a diary and scheduling appointments for a financial advisor Facilitated client communication and managed policy documents Generated client quotations and organised a filing system