Mohi Ahmed

Technical Support Specialist @ Wealthsimple | Bachelor of Commerce (B.Comm) | Global Management Studies | Class of 2023

Hamilton, Ontario, Canada

About

Experience

  • Wealthsimple (Toronto, Ontario, Canada · Remote)
    • Technical Support Specialist
      Apr 2025 - Present · 1 yr 3 mos

    • Client Experience Associate
      Feb 2024 - Apr 2025 · 1 yr 3 mos

  • E-Commerce Coordinator at Digital Main Street
    May 2022 - Feb 2024 · 1 yr 10 mos

    Digital Main Street, a non-profit organization, specializes in providing essential support to small and medium-sized businesses throughout Canada. Through the ShopHERE program, we assist small businesses in creating and configuring their online stores, provide training on development and management, and offer marketing support. • Played a pivotal role in empowering small business owners to establish and enhance their online presence by developing personalized online stores through the ShopHERE powered by Google program • Created e-commerce websites for more than 50 clients using platforms Square and Shopify to deliver tailored and effective online solutions • Managed and supported numerous client projects by utilizing project management and CRM tool HubSpot • Conducted comprehensive training sessions and developed instructive onboarding video tutorials

  • Intrapreneurship Program at Venture for Canada
    Feb 2022 - Apr 2022 · 3 mos

    Venture for Canada is a national charity that links interns and recent grads to paid opportunities at Canadian startups and small businesses. • Participated in 70-hour projects helping aid the digital transformation of innovative Canadian businesses • Successfully launched social media marketing campaigns for community growth, engagement, and advocacy

  • Science Discovery Zone (Toronto, Ontario, Canada)
    • Internal Support and Activities Assistant
      Jan 2022 - Apr 2022 · 4 mos

      • One of 10 incubators for entrepreneurial education at Ryerson University, the SDZ focuses on teaching evidence-based innovation through experimental learning opportunities • Researched and designed innovative promotional and outreach strategies to target more students

    • Startup Support Assistant
      Sep 2021 - Dec 2021 · 4 mos

  • Marketing Coordinator at Communitech
    Jul 2021 - Sep 2021 · 3 mos

    • Acted as the marketing coordinator for Communitech Outposts, an employer of record service that helps Canadian businesses hire talent and expand into 160+ foreign markets • Developed a 6-month marketing plan in efforts of outlining engagement strategies to build brand awareness • Created a lead nurturing drip campaign to further engage qualifying leads and keep them in the sales funnel