WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
A former banker and currently a Relationship Manager. Diploma in Information Management from UiTM and 18 years of banking experience from numerous type of bank. Looking forward to try out new possibilities with a brand new company that together can aid the career stability and growth. Plus, believe the 15+ years working experiences can be a leverage to the company.
To drive commerce and prosperity through the relationships build with new and existing clients. Work closely with clients, taking the time to understand their financial needs and aspirations. To grow, manage and protect client wealth with the right investment solutions. Directly support clients to meet their financial needs.
- Serves customers with banking transaction. - Plans and strategises on deposit growth from new customers and simultaneously retains existing customers. - Plan and organises deposit campaign to grow customer base and deposits. - Attends to customer enquires and providing personalised service to top depositors of the Bank. - Engages strategically with customers performing withdrawals and entice them to maintain their deposits with the Bank. - Provides leads and referrals of consumer banking products to sales hubs (mortgage/cards/hire purchase and wealth management products) - Prepares reports and analytics for management on deposit growth at branches. - Ensures compliance to all statutory and regulatory requirements as well as Bank Negara Malaysia Guidelines.
Set appointment to meet clients, carry-out sales call and follow up booking and payment status from customers. Also need to determine credit worthiness for the loan product, assist structuring loan for customers including rates and fees for loans and educate the customers on loan procedure and help them to choose the appropriate loan products. It is a part of the job to liaise closely with customers, panel bankers, Lembaga Pembiayaan Perumahan Sektor Awam (LPPSA) and lawyers on the process. Always develop numerous leads through prospects and referrals and networking with prepared and pro-actively execute sales plan.
Promote wide range of retail products to customers, engage in cross-selling of RHB products to make sure achieve individual sales targets and contribute towards the branch targets. Maintaining and acquire new customers to develop long term relationship for future products promotions and networking.
Promote and Market CIMB Bank products to achieve branch target. Actively involve in cross-product sales activities and process applications of customers for decisions and approvals.