Labuan, Malaysia
Job Description: 1. Assist and resolve client inquiries related to trade finance including guidance from completion and advise on Trade finance related matters 2. Facilitate all inward and outward counter guarantee request by assisting in getting the guarantee format vetted by relevant TF ops colleague and to also finalise pricing for issuance of the guarantee as per DB princing guidelines 3. Followup with client and respond to red flags raised by TM (Transactional Monitoring) team including any clearance from compliance or reputational risk (if inquired) 4. Followup all unpaid fee and charges for Trade transactions 5. Escalate any client complaints to line manager and to log the complaint in the TF CCDB 6. To attend monthly service review for trade finance to have oversight on processing activities 7. Followup with RM for client risk profile and scoring and updting in TF CCDB 8. Foward email correspondence from LFSA/ALB to senior management 9. Manage all incoming and outgoing mail for the branch (both Labuan & Kuala Lumpur) 10. Handle matters related to EDP equipment as guided by IT department 12. To prepare MIS report 13. Ensure compliance with all internal DB guidelines and policies as well as external rules and regulations governing Labuan and Malaysia 14. Ensure compliance of international trade policies, applicable rules and regulations 15. Review and provide proposal to line manager for any opportunity to improve TFCS activities 16. Provide prompt feedback abd escalation to line manager any gaps/ issues observed 17. Promote teamwork and actively contributes to a diverse and collaborative working culture accross the branch and department
Skop Pekerjaan : 1.Pengurusan a) Penyeliaan dan kepimpinan dalam jabatan/organisasi. Maknanya anda terlibat membantu dalam tugasan mengurus/selia/memimpin jabatan/ anda berkhidmat termasuk kakitangannya. b) Menyelesai masalah dan membuat keputusan dari isu-isu yang timbul berkaitan petadbiran/ penyeliaan jabatan c) Mengurus perjalanan tugas/projek/perjalanan satu-satu jabatan termasuk pengurusan kakitangan 2.Pentadbiran Pejabat a) Sistem Fail dan Rekod – mengurus dengan efektif sistem failing/rekod unit/jabatan termasuk membuka fail baru, penutupan fail/rekod, pembukaan semula, pelupusan, arkib.. b) Surat menyurat – menguruskan penyediaan surat, penghantaran surat – keluar dan masuk. c) Pengurusan mesyuarat – penganjuran mesyuarat, penyediaan minit menysuarat. d) Perhubungan – berkomunikasi dengan ahli lembaga dan ahli koperasi e) Arahan Keselamatan – memastikan panduan keselamatan disediakan di setiap unit/jabatan. f) Etika dan Protokol – menguruskan/menerangkan etika/protocol kerja kepada kakitangan.
Job Description : 1. Keeping track of assigned accounts to identify outstanding debts. 2. Ensure all Collection activities are performed in most effective and effiecient manner sets target for team members and provide coaching to further optimize performance. 3. Planning course of action to recover outstanding payments. 4. Locating and contacting debtors to inquire of their payment status 5. Handle questions or complaints 6. Investigate and resolve discrepancies. 7. Update account status and database regularly. 8. Alert superiors of debtors unwilling or unable to pay when necessary 9. Comply with requirements when legal action is unavoidable.
Job Description : 1. To perform full Credit assessment tasks in a professionalism manner. 2. To equip with credit policies, standards and guideline for credit judgement. 3. To comply with company’s guidelines and procedures for all product credit schemes. 3. To ensure confidentiality, integrity & availability of all information assets those are protected. 4. To work closely with team members to complete tasks within stipulated time. 5. To perform and meet assigned key performance Index.
Job Description : 1. To promote the global financial market product such as Index, Forex and Commodity. 2. Act a broker to assist the client and manage their investment profile. 3. Provide consultant service to advice and educate the client to invest on proper portfolio based on analysis we had made. 4. Daily update on price fluctuation and provide it to the client. 5. To do analysis and record monthly report on the performance of each product. 6. Do research on Global Financial Market, analize and conclude the position.