United Arab Emirates
Quality, Audit & Business Excellence professional with 15+ years of experience across large-scale infrastructure programs (AED 1.7B+), driving governance, risk-based quality systems, and performance improvement.My experience spans both project-level execution and corporate governance, with a strong focus on internal audits, ISO-compliant QMS frameworks, and risk mitigation. I have led initiatives that reduced risk exposure by 30%, accelerated CAPA closure by 35%, and consistently strengthened audit readiness across programs.I specialize in translating operational data into strategic insights, having pioneered real-time Power BI dashboards integrating audits, NCR trends, and KPIs—enabling informed decision-making at leadership level.In addition, I have established client feedback (VoC) programs—both online and F2F, providing structured insights to enhance client satisfaction and align delivery with expectations.My focus is on bridging quality, governance, and analytics to build systems that are not only compliant, but also measurable, scalable, and performance-driven.