Quakers Hill, New South Wales, Australia
With 22+ years in IT and 13+ years leading enterprise-scale programs, I specialize in delivering complex, multi-stream transformation initiatives across Digital Workplace, Cloud, Cyber Security, and IT Portfolio Management — across financial services, technology services, and professional services environments. Currently at SoftwareOne Australia, I oversee multi-stream portfolios across Digital Workplace, Cloud, Cyber Security, and ITPM service lines — managing vendors, finances, governance frameworks, and executive reporting simultaneously across concurrent client engagements. I bring deep capability across program governance, PMO establishment, financial stewardship, risk management, and executive reporting. Whether standing up a PMO from scratch, managing a $45M+ portfolio across onshore-offshore teams, or steering a high-priority uplift to completion, I focus on predictability, compliance, and stakeholder confidence at every stage. My delivery experience spans Agile (SAFe, Scrum), Waterfall, and Hybrid models, with strong governance discipline and audit-ready delivery practices that translate well across industries and sectors. Career highlights include: — COVID-19 workforce enablement: 500+ laptops deployed; 2,500 staff transitioned to remote in 8 weeks — SnowMirror reporting platform delivered at Westpac within 3.5 months — 24×7 Network Operations Centre established within 5 months — President's Award recipient and multiple Gold/Silver Star award winner 📍 Sydney | Open to on-site and hybrid opportunities across Sydney and surrounds
Promoted to Program Manager — expanded remit to oversee multi-stream portfolios, PMO governance, and strategic delivery across concurrent client engagements at portfolio level. Govern multi-stream portfolios spanning Digital Workplace, Cloud, Cyber Security, and ITPM workstreams simultaneously — managing budgets, vendors, risks, and executive reporting across multiple clients Author and negotiate SOWs; lead steering committee reporting and business case development to support client investment decisions Establish and uplift PMO governance frameworks, delivery templates, and KPI reporting models across client engagements Drive cross-functional teams across onshore/offshore models, maintaining delivery quality and utilisation targets
Senior Project Manager for concurrent, high-complexity ICT projects across Digital Workplace, Cloud, Cyber Security, and IT Portfolio Management service lines — accountable for end-to-end schedule control, scope management, RAID governance, cutover execution, vendor coordination, and stakeholder reporting from SOW sign-off through to project closure. Delivered Skype-to-Teams Voice migration across 19 global sites — 11,000 users migrated in 11 months with zero critical incidents post-cutover; became a delivery benchmark for the organisation Delivered Azure Landing Zone and Data Landing Zone programme (~12 months) — ARB approvals, Security Review, DevOps pipeline, Palo Alto firewall integration, AVD migration, and wave-based application migration; all governance checkpoints met Executed structured migration of 85 data tables — extraction, transformation, loading, and validation with full traceability Established governance model for 115 Microsoft-funded Zero Trust Cyber Security assessments — led team of 4, enabling ~$1.2M in revenue within 10 months Managed post-acquisition M365 Tenant build and migration, and divestment-driven user/device separation — single accountable PM across identity, security, endpoint, and collaboration streams
Capgemini is a global IT services and consulting leader. Managed end-to-end delivery of concurrent technology projects for a major Australian financial institution in a tightly governed enterprise environment — accountable for schedule, scope, budget, stakeholder alignment, and quality assurance. Delivered a reporting platform within 3.5 months ahead of schedule — enabling real-time ServiceNow-to-PowerBI data replication and accelerating the client's reporting capability uplift Managed end-to-end Hypercare for ServiceNow Phase 2 — Tech Portal and SRM module rollout, automation, and Remedy decommissioning; defined exit criteria and secured sign-off from Chief Product Owner and SOM Delivered GRC enhancements to Control Self-Assessment and Self Risk Assessment modules — improved audit trail completeness and reduced manual compliance effort.
Link Group(now MUFG) is a leading financial services and superannuation administration company. Managed concurrent delivery of complex IT projects spanning IAM, cloud migration, cybersecurity, ERP integration, and infrastructure in a highly regulated, audit-driven environment. Achieved $264K in cost savings through Phase 1 privileged access uplift — PAM controls, licence consolidation, and process automation Established a fully operational 24×7 Network Operations Centre within 5 months — improving average incident response time and operational resilience across all systems Managed COVID-19 business continuity response — deployed 500+ laptops and transitioned 2,500 staff to secure remote operations within 8 weeks, maintaining regulatory compliance Delivered Modern Workplace transformation — new SOE and Windows 10 rollout across 2,500–5,000 endpoints organisation-wide Executed enterprise database migration from legacy Unix platform to SQL/Wintel with API integrations, eliminating legacy platform dependency Deployed global Purchase Order and Contract Management system integrating multiple ERP and identity platforms — delivered on time with full integration testing completed
Progressed over 11 years from Developer through to Business Analyst, Team Lead, Scrum Master, and Project Manager within a CMM Level 5 quality framework — delivering application development, migration, and enhancement programs for Fortune 500 clients across the US, UK, France, and Sweden. Delivered Agile/Scrum projects, system integration, and cross-functional team leadership across regulated industries for major global enterprises in financial services, manufacturing, and professional services Built deep foundations across SDLC, enterprise delivery standards, and cross-cultural team management that underpin current senior delivery roles in Australia
Early career developer roles within CMM Level 5 organisations — delivered enterprise application development for leading insurance and financial services firms, gaining foundational delivery, quality assurance, and client-facing skills.