Mohammed Jameel Ahmed

CompTIA A+ Certified | IT Technician | IT Support | first line support

Birmingham, England, United Kingdom

About

Experience

  • Hospitalist at NEC Group

  • IT Technician Trainee at IT Career Switch
    Apr 2023 - Oct 2024 · 1 yr 7 mos

    The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application. Courses studied included: CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT ● Installing, Configuring & migrating windows 7 and 10 Operating Systems ● Configuring Security systems & windows firewall ● Troubleshooting common system problems ● Configuring and managing printers, configuring mobile devices ● Configure, manage, and maintain essential network devices ● Design and implementing a functional network ● Active Directory – unlocking user accounts, resetting passwords, searching users ● Implement network security, standards, and protocol