Jordan
• Install, modify, and repair computer hardware and software also printers. • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. • Install computer peripherals for users. • Monitoring and maintaining computer systems and networks. • Setting up new users' accounts and dealing with password issues. • Provide technical assistance and support for incoming queries and issues related to • computer systems, software, and hardware. • Excellent commands of using latest MS operating systems • Good Knowledge in Networking (LAN, WAN, IPv4, IPv6, VoIP). • Microsoft Exchange. • Computer maintenance and assembling PCs and formatting. • Installing Operating Systems: Windows 7, Windows Servers 2000, 2003, 2008 R2 and 2012 R2. • Install, modify, and repair Microsoft office 2003, 2007, 2010 and 2013. • Working in VM-ware and Hyper-V.
Troubleshoot the point of sales and scales, and sending force price by networking using local networks and virtual LANs on the domain .Add new users on the system and remove the others depending on email from the human resource. Troubleshoot printers and LDT (Laser Data Transfer) by formatting and install new software.
working in Compliance and Risks Department as Information Security Clerk, where I was responsible to review the reports related to system access and report any exceptions or violations to the bank information security policy, also to review the configuration of the system security policies and recommend changes when required.