Mohammad Shahin

About

To work in IT enabled organization where I can use my skills and knowledge to deliver value added results as well as further enhance my learning and developing of my career. Wish to have a focus in IT Infrastructure, Services & Support.

Experience

• Information Technology Executive at Cross world Power Limited
  Dec 2022 - Present · 3 yrs 8 mos

• System Support & Maintenance Engineer at Contessa Solutions & Consultants Ltd.
  Apr 2020 - Dec 2022 · 2 yrs 9 mos

   Typical duties and responsibilities: • Windows Server Setup: * Windows Server setup * Domain setup * DNS Server setting * User ID create/delete * User ID rules • File Server *Create a folder and sharing * Access permission Server Monitoring (Linux Based 4 server) • Server Health Check. • Server Application check • Memory, CPU, IOW, Disk Etc Check hourly based. • Create weekly & monthly report and submitted to Ashield team (INDIA) • Install, configure, and maintain servers in a Linux environment • Develop and implement backup and disaster recovery strategies • Monitor the health of the Linux servers through both automated and manual processes • Design, develop, and implement infrastructure monitoring and reporting tools through scripts such as BASH and PowerShell • Perform server hardware maintenance and upgrades • Create test automation frameworks in collaboration with team members or other IT departments • Maintain software repositories and apply software updates • Maintain documentation for procedures, configurations, and programs

• Jr. IT Executive at Union Chemie Colour Corporation
  Aug 2017 - Sep 2020 · 3 yrs 2 mos

  • Duties/Responsibilities: 1. Network Work : * Mikrotik Router setup * Switch Setup * Access Point Setup * LAN Connection *New cabling/reCabling 2. Mail - office365, Webmail: * User ID create/delete * Email Id Forwarding * Group create * Mail Backup 3. Domain/ Hosting: * Renewal Domain/hosting * New Domain/ Hosting Purchase 4. Data Backup from Server weekly backup in an external hard drive 5. Hardware Issue: * Windows Setup * Softwares & Drivers install * OS and MS activation * Laptop/ desktop troubleshooting * Laptop/ desktop or hardware accessories purchase * Record data * Backup user data file * Inventory list and Record data 6. Printer & Scanner Issue (photocopier): * New printer setup * Printer/scanner - software /driver install user`s workstation * Printer/scanner - hardware troubleshoot * Printing/scanning – troubleshoot * Toner change* Check counter, wasted ink clear, Drum unit change, 7. Color Printer Issue : * new printer setup * Printer color cartridge change * Printer Ink pad change * Basic troubleshoot 8. CCTV Work: * NVR Setup * CCTV setup