Greater Philadelphia
QA Engineering Leader with 13+ years of experience driving enterprise quality strategy, automation architecture, and release governance across large-scale Dynamics 365, CRM, and API-driven platforms. Proven track record of building and mentoring global QA teams (50+ engineers), establishing modern automation frameworks (Playwright, Tosca, RSAT, Selenium, Leapwork), and integrating CI/CD quality gates within Azure DevOps pipelines. Experienced in owning end-to-end QA lifecycle including test strategy, UAT governance, risk management, stakeholder alignment, and production release sign-off across multi-client programs. Recognized for transforming manual QA organizations into scalable automation-first quality engineering teams CORE LEADERSHIP & TECHNICAL EXPERTISE: * QA Strategy & Organizational Leadership * Automation Architecture (Playwright, Tosca, RSAT, Leapwork, Selenium) * Dynamics 365 F&O, CRM, Field Services Quality Programs * CI/CD Quality Gates (Azure DevOps, Jenkins) * UAT Governance & Release Sign-off Ownership * Global Team Leadership (Onshore/Offshore) * API & Integration Testing (Postman, Swagger, ReadyAPI) * Test Framework Design (SpecFlow, C#, TypeScript, Java) * Risk Assessment, Test Planning, Traceability * Stakeholder & Client Engagement
Lead QA strategy and automation architecture across multiple enterprise Dynamics 365 client implementations including Aetna, BCBS, biBerk, Umpqua Bank, Trudell, and Lamb Company. * Built and mentored QA teams across onshore/offshore locations, guiding 50+ engineers across programs * Architected Playwright (TypeScript), SpecFlow (C#), and Tosca automation frameworks adopted across clients * Introduced RSAT, Tosca, and Leapwork to modernize regression strategies and reduce manual effort by over 70% * Established CI/CD quality gates using Azure DevOps pipelines for QA and UAT environments * Owned UAT governance: planning, environment readiness, tester training, evidence capture, and stakeholder reporting * Led risk assessment, test strategy, and release readiness meetings with business and technical leadership * Owned production release sign-off for multiple enterprise deployments * Interviewed, hired, and mentored QA engineers and automation specialists * Standardized QA best practices across projects improving predictability and release quality Environment: Playwright, Tosca, RSAT, Selenium, SpecFlow, C#, Azure DevOps, SQL, Dynamics 365
* Led automation and functional QA for enterprise applications * Designed Selenium/C# automation framework integrated with Azure DevOps CI pipeline * Directed UAT coordination, test planning, and traceability reporting * Mentored testers and collaborated with offshore teams for execution excellence
* Led validation strategy for CFR Part 11 compliant applications * Owned integration testing, validation planning, and UAT coordination