Mohamed Elmahdi

Front of House & Customer Relations Coordinator @ Fortius Clinic

London, England, United Kingdom

About

Event Coordinator and logistics professional with over 8 years of experience delivering high‑profile events across the UK and the Middle East/North Africa region. Skilled in planning and executing corporate launches, conferences, education fairs, and large public celebrations for government, corporate and non‑profit clients. Adept at project management, vendor engagement, stakeholder relations, budgeting, and on‑site logistics to ensure seamless, memorable events. Known for cross‑cultural teamwork and communication, and for liaising with government and organisational partners to meet compliance requirements. Fluent in English and Arabic.

Experience

  • Front of House & Customer Relations Coordinator at Fortius Clinic
    Feb 2026 - Present · 6 mos

    • Served as the primary point of contact for over 100 patients daily, including VIP and international clients. • Coordinated consultant diaries and managed appointments across multiple specialties to ensure seamless service delivery. • Liaised with embassies, insurers, and healthcare professionals to resolve complex patient inquiries with professionalism.

  • Hire it - Event Furniture ()
    • Event Coordinator
      May 2022 - Present · 4 yrs 3 mos

      - Coordinate all logistics for event furniture, ensuring timely deliveries and setup for a variety of events, from corporate functions to weddings - Develop and maintain relationships with suppliers and vendors to negotiate favorable terms and ensure quality service delivery - Track inventory levels and oversee the organization of the warehouse, ensuring that all furniture and equipment are properly maintained and readily available for events -Monitor and evaluate logistics performance metrics to identify areas for improvement and implement best practices that enhance service delivery.

    • Event Coordinator
      May 2023 - Jan 2026 · 2 yrs 9 mos

      • Coordinated over 120 high-profile events, including the Formula E and Goodwood Festival of Speed, enhancing client satisfaction and logistics efficiency. • Implemented digital inventory systems and optimized on-ground logistics, reducing last-minute issues by 40%. • Supported branding and vendor relationships for leadership meetings and large-scale corporate functions.

  • Co-Founder and Owner at Nile Marina
    Jul 2020 - Present · 6 yrs 1 mo

    - Successfully launched and managed a tourism business with a fleet of three Nile cruise boats and Khartoum's largest floating café, Voyage - I oversee all business operations, including customer relations, logistics, and staff management - Develop and execute targeted marketing strategies to enhance brand visibility and drive customer engagement - Foster collaboration with local businesses and tourism agencies to create unique experiences.

  • Executive Assistant / Events Support at Nasreldin Elhadi LTD, London
    Apr 2020 - Mar 2023 · 3 yrs

    • Managed the logistics and execution of 60+ executive and investor events annually, including travel, branding and printed materials. • Handled procurement, vendor liaison, and internal administration of event budgets and documentation. • Delivered presentations and reports to leadership, contributing to £500k+ in funding agreements.

  • Imam Elhadi University (2 yrs 7 mos)
    • Business Development Manager
      Nov 2017 - May 2020 · 2 yrs 7 mos

      - Spearheaded business development initiatives, establishing strategic partnerships with local businesses and educational institutions to expand the university's outreach and impact - Developed and executed targeted marketing campaigns that successfully increased student enrollment, contributing to a significant growth in admissions - Comprehensive market research conducted to identify emerging trends and opportunities, enabling the university to adapt and innovate its offerings - Collaborated with faculty and administration to align academic programs with market needs.

    • Outreach Manager
      Nov 2017 - May 2020 · 2 yrs 7 mos

      Planned university events and regional education fairs by coordinating with academic and governmental stakeholders. Designed outreach campaigns and event content based on audience analysis and post-event feedback. Contributed to new program development through survey insights and community engagement.

    • Events & Outreach Manager
      Nov 2017 - May 2020 · 2 yrs 7 mos

      • Planned university events and regional education fairs by coordinating with academic and governmental stakeholders. • Designed outreach campaigns and event content based on audience analysis and post-event feedback. • Contributed to new program development through survey insights and community engagement.