Lima, Ohio, United States
Identifying, troubleshooting and resolving hardware, software and network related problems encountered by end users of servers, and workstations. Configuring and installing Windows, Linux, and Macintosh operating systems in response to the demands of a complex network design, performing primary network system administration on network servers, Installing and troubleshooting on site and remotely network cabling infrastructure with in LAN’s and WAN’s. I am a fast learner and master new technologies in ease, I am a success in team and self-directed settings, and proficient in a range of computer systems, languages, and network related devices. I am recognized for technical troubleshooting skills used for rapidly and cost efficiency resolve challenging technical issues. Specialties: Cisco routers and switches Configuration, iDirect 3000 & iDirect 5000 Installation, Building PC's, Building Servers, Windows Operating Systems, Linux Operating Systems, VOIP Products, Computer Hardware, Computer Software, Printers, and Networking.
Working at the IT and Communications department, scheduling and preparing spread sheets for Telecom orders (Internet & Phones) to be set at meeting spaces in the Hotel, Creating and testing Wireless codes using Meraki Cloud system, and AT&T Central Command system, Checking and maintaining Guest Room Modems, doing Payroll for our department using (TimeSaver), Activating and preparing Verizon cell phones for employees, contacting support for Kiosk Machines in public places of the Hotel for maintenance.
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. “Contract Job doing conversions for KEY BANK branches in south west OHIO”.
Technician at the computer department for Maintenance and Installations.