Muscat, Masqaţ, Oman
Dynamic and results-driven Operations Leader with 18+ years of experience transforming performance, leading turnarounds, and driving market share growth in the F&B sector. Currently spearheading the operational transformation of Pizza Hut Oman post-acquisition, delivering measurable improvements in customer experience, service standards, and business profitability. Renowned for executing high-impact strategies, optimizing large-scale operations, and energizing cross-functional teams to outperform expectations. I lead with a data-driven mindset, enabling faster decision-making, cost control, and sustainable growth across the organization. My leadership has consistently: - Delivered double-digit improvements in operational efficiency and guest satisfaction. - Led cultural transformation initiatives that re-engaged frontline teams and strengthened brand loyalty. - Built scalable systems and KPIs that align day-to-day execution with long-term strategic goals. I thrive in high-pressure environments, especially where business reinvention and operational excellence are critical to success. Passionate about leading change, mentoring future leaders, and making brands stand out in competitive markets.