Kuwait City, Al Asimah, Kuwait
As the Director of the Medical Equipment, I am passionate about driving innovation, optimizing processes, and delivering high-quality medical equipment solutions. With years of experience leading sales and technical support teams, I have built a reputation for identifying and addressing key operational challenges, from stock management to supplier negotiations, ensuring seamless execution across all departments. Throughout my career, I’ve had the privilege of working with leading global brands ( Alcon, J&J, Solta medical, Linet, Schmitz, Nihon kohden , Fona dental,classys, Gentherm and many others). My focus is not only on expanding market presence but also on fostering strong relationships with suppliers, ensuring favorable partnerships that drive profitability.
• Directed full P&L ownership for diverse medical equipment divisions, driving profitability and sustainable growth. • Cultivated partnerships with KOLs and private hospitals, enhancing recurring revenue streams. • Mentored sales and service engineers, achieving a 25% increase in quota attainment. • Streamlined business units, boosting operational efficiency and collaboration across teams.
• Advanced from Senior Service Engineer to Division Service Manager, overseeing multi-specialty portfolios in medical equipment. • Combined technical expertise with sales leadership, driving revenue growth and ensuring seamless installations and training. • Secured exclusive tenders, expanding market share and strengthening supplier partnerships. • Reduced device downtime by 40% through preventive maintenance and standardized service processes.
• Provided installation, maintenance, calibration, and technical support for Allegretto laser and related equipment. • Coordinated onsite maintenance and training for end users across the UAE, Qatar, and Oman. • Successfully sold service contracts, enhancing customer confidence in Wavelight products through exceptional service.